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Ability to Move mail items to all folders lost subsequent to Windows update RRS feed

  • Question

  • Have a desktop computer and a laptop, both running 8.1.  Auto update set on both.

    Microsoft update first applied to desktop. Problem encountered in hotmail. Selected a mail item and selected Move to move to a folder. List of folders appeared in window. Clicked on slider on right side of window to locate a folder name currently offscreen. Folder window closed.

    Went to laptop and update not yet installed. Hotmail app still fully functional (i.e., no problem moving mail items to all folders). Windows update applied.  Ability to move mail items to all folders lost.

    Aware of this problem?

    Solution available?

    Thursday, November 2, 2017 4:56 PM

Answers