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    Am using Toshiba satellite A250
    my machine came with pre-installed windows vista, now the windows is corrupted and i want to know if i can download windows vista home premium OEMAct Toshiba from the internet?. i have my product keys here 
    Sunday, June 28, 2009 2:45 PM

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    Hello kizzcroshu,

      All computers that come with Windows Pre-installed come with software that will either reinstall or reset windows back to the way it was when you first turned it on.  This software can come on a CD that came with the computer or it may come on a hidden partition on the computer's hard drive.  Each manufacturer includes the software differently, so either consult the documentation that came with the computer or contact the computer's manufacturer (in your case, Toshiba) for assistance in find/using the reinstall/restore software.

    Thank you,
    Darin MS
    Monday, June 29, 2009 4:51 PM

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    Hello kizzcroshu,

      All computers that come with Windows Pre-installed come with software that will either reinstall or reset windows back to the way it was when you first turned it on.  This software can come on a CD that came with the computer or it may come on a hidden partition on the computer's hard drive.  Each manufacturer includes the software differently, so either consult the documentation that came with the computer or contact the computer's manufacturer (in your case, Toshiba) for assistance in find/using the reinstall/restore software.

    Thank you,
    Darin MS
    Monday, June 29, 2009 4:51 PM
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    Well for this emachine that has that 'pre-installed' once you use a 'repair' disc your option to 'reset' is lost and then they want to charge you for everything. It really bites. I will not buy another emachine or gateway product again.
    • Proposed as answer by Cyberking1 Tuesday, August 11, 2009 10:24 PM
    Tuesday, August 11, 2009 8:02 PM
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    Well it is evident that "reset" means resetting to factory which setting to factory setting. So it is not manufacturers fault. You need normal disk to perform repair.
    Recovery disk rarely offer repair option.
    Tuesday, August 11, 2009 10:27 PM
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    Get in touch with Toshiba to get the disk. Alternatively restart the computer and press and hold  "0" (zeero) to get recovery to restore the computer to factory setting but this will wipe everything from computer so back up data prior doing this.

    All the best.
    Tuesday, August 11, 2009 10:30 PM