Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
The problem with automatic updates, Error Code: 80070426 RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hello,
    I have a problem with the inability to update the system and the problem with the license key (no key activation), Error Code: 80070426 (windows have a legal course). I do not know if it's a virus or a system error. Already I was performing scanning antivirus and anti-rootkit (Gmer - full-scan, RootRepeal - error: Attempt to write to addres: 0x00000004), the results have placed in other forums. There was nothing in them disturbing.
    I've read a few other threads in the forum of Microsoft, but I failed to resolve the issue.
    Windows Vista Home Premium SP2.
    Please help, or have any suggestions.

    --------------------------------------------------------------------------

    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
    Windows Product ID: 89578-OEM-7332157-00237
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {114B92BD-936B-4F61-8BB3-9A7D887BAAE9}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.151014-0604
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.






    • Edited by ragsta3 Monday, January 11, 2016 8:08 AM
    Sunday, January 10, 2016 9:48 AM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Sorry about the delay - I've had a few health problems :(

    Apart from the failure to start giving rise to a System 34 error there's not a lot wrong there. . This error is pretty rare, and usually indicates severe file corruption (and also possibly registry corruption).

    I think your best way forward is a repair install.

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.


    Monday, March 28, 2016 8:23 AM
    Moderator

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote
    Proszę wysłać zapytanie w języku angielskim.  Niż ty!

    Carey Frisch

    Sunday, January 10, 2016 8:11 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    We MUST see the full MGADiag report to be able to help.

    Having said that, there is enough data in this report to be able to start...

    Your problem appears to be that the Software Licensing Service is not running. and it must, if Vista is not to complain.

     Have you been using any form of Registry Cleaner??

    First check that the Service is set to start Automatically –

    Click on Start,

     in the Search box, type

    SERVICES.MSC

    and hit the Enter key.

    Accept the UAC prompt, then look in the listing for the Software Licensing Service – right-click on it and select Properties.

    Make sure that it’s set to Automatic, and click Apply

     Once that’s properly set, Start the service – how long before it appears to stop again? Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?

     Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results. 

     

    net start slsvc

    sc qc slsvc

    sc queryex slsvc

    sc qprivs slsvc

    sc qsidtype slsvc

    sc sdshow slsvc

     

      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, January 17, 2016 10:03 AM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    I can't start Software Licensing Service, I have error 0xd0000022: 0xd0000022. I can't copy MGADiag report, I have error hr = 0x80070002

    "Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results. 

     

    net start slsvc

    sc qc slsvc

    sc queryex slsvc

    sc qprivs slsvc

    sc qsidtype slsvc

    sc sdshow slsvc"

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>net start slsvc
    The Software Licensing service is starting.
    The Software Licensing service could not be started.

    A system error has occurred.

    System error 34 has occurred.

    The wrong diskette is in the drive.
    Insert *** (Volume Serial Number: ***) into drive ***.


    C:\Windows\system32>sc qc slsvc
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: slsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            START_TYPE         : 2   AUTO_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\system32\SLsvc.exe
            LOAD_ORDER_GROUP   : ProfSvc_Group
            TAG                : 0
            DISPLAY_NAME       : Software Licensing
            DEPENDENCIES       : RpcSs
            SERVICE_START_NAME : NT AUTHORITY\NetworkService

    C:\Windows\system32>sc queryex slsvc

    SERVICE_NAME: slsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : -805306334  (0xd0000022)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 0
            FLAGS              :

    C:\Windows\system32>sc qprivs slsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: slsvc
            PRIVILEGES       : SeAuditPrivilege
                             : SeChangeNotifyPrivilege
                             : SeCreateGlobalPrivilege
                             : SeImpersonatePrivilege

    C:\Windows\system32>sc qsidtype slsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: slsvc
    SERVICE_SID_TYPE:  UNRESTRICTED

    C:\Windows\system32>sc sdshow slsvc

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    Monday, January 18, 2016 6:17 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    VERY interesting!

    it's the first time I've ever seen such a response in this forum (so far as I can recall, at least) - I'll do some research and come back to you.

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, January 20, 2016 9:33 AM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    From the looks of it, this problem may be to do with permissions or with the Service accounts.

    (Have you EVER used Norton software on this machine?)

    Please run the following commands, and post the results.

     

    REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

    REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S

    REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC

    REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC

     

     They may show something

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, January 20, 2016 1:03 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    Results below: 

    Microsoft Windows [Version 6.0.6002]

    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr
        DisplayName    REG_SZ    Security Processor Loader Driver
        ErrorControl    REG_DWORD    0x3
        Start    REG_DWORD    0x0
        Type    REG_DWORD    0x1

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum
        0    REG_SZ    Root\LEGACY_SPLDR\0000
        Count    REG_DWORD    0x1
        NextInstance    REG_DWORD    0x1


    C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPL
    DR /S

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
        NextInstance    REG_DWORD    0x1

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000
        Service    REG_SZ    spldr
        Legacy    REG_DWORD    0x1
        ConfigFlags    REG_DWORD    0x400
        Class    REG_SZ    LegacyDriver
        ClassGUID    REG_SZ    {8ECC055D-047F-11D1-A537-0000F8753ED1}
        DeviceDesc    REG_SZ    Security Processor Loader Driver
        Capabilities    REG_DWORD    0x0

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000\Control
        ActiveService    REG_SZ    spldr


    C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLS
    VC

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
        NextInstance    REG_DWORD    0x1

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC\0000

    C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPP
    SVC
    ERROR: The system was unable to find the specified registry key or value.

    C:\Windows\system32>

    "(Have you EVER used Norton software on this machine?)"

    I haven't use norton antivirus if ask about it. I have toshiba notebook, I've had McAfee at the beginning. 

    Thank you for help.

    Thursday, January 28, 2016 6:30 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Sorry about the delay - I've had a few health problems :(

    Apart from the failure to start giving rise to a System 34 error there's not a lot wrong there. . This error is pretty rare, and usually indicates severe file corruption (and also possibly registry corruption).

    I think your best way forward is a repair install.

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.


    Monday, March 28, 2016 8:23 AM
    Moderator