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Vista Home Premium Product Key not Valid RRS feed

  • Question

  • I Just bought the Vista Home Premium Upgrade and when I try to install it and it asks for the producy key it says its not valid so instead of installing without it and play the 30 day game is there anyway to check it to see what's wrong with it or to get a valid one?

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-9TCCK-JPCBM-B2FQ8
    Windows Product Key Hash: B/IohRcCzV6LJrex8WpCdnxgTvg=
    Windows Product ID: 55274-OEM-2211906-00803
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.med
    ID: 60ea7c06-0e59-422f-a727-d7b01a59f106
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.17.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>60ea7c06-0e59-422f-a727-d7b01a59f106</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><PKey>*****-*****-*****-*****-B2FQ8</PKey><PID>55274-OEM-2211906-00803</PID><PIDType>2</PIDType><SID>S-1-5-21-752017188-43288822-930521475</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>DF200A-ABA M260N</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3.28    </Version><SMBIOSVersion major="2" minor="3"/><Date>20040827000000.000000+000</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>02C1361701848063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Hewlett-Packard</name><model>Pavilion</model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    I Just bought the Vista Home Premium Upgrade and when I try to install it and it asks for the producy key it says its not valid so instead of installing without it and play the 30 day game is there anyway to check it to see what's wrong with it or to get a valid one?

     

     

    Wednesday, April 18, 2007 7:23 AM

Answers

  • Please make sure you're installing the upgrade from an exisiting qualifying OS.  So if you're upgrading from XP, you need to have XP installed on the computer before you can run the upgrade.

     

     

    Wednesday, April 18, 2007 7:26 PM
  • Hi Chris,

    Please open a free service request by visiting: https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860& and post your confirmation number here.  I'll contact you directly so we can figure out the cause of your issue.  Thank you!

    Wednesday, April 18, 2007 8:21 PM

All replies

  • Please make sure you're installing the upgrade from an exisiting qualifying OS.  So if you're upgrading from XP, you need to have XP installed on the computer before you can run the upgrade.

     

     

    Wednesday, April 18, 2007 7:26 PM
  • Hi Chris,

    Please open a free service request by visiting: https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860& and post your confirmation number here.  I'll contact you directly so we can figure out the cause of your issue.  Thank you!

    Wednesday, April 18, 2007 8:21 PM