I am sorry Richard but you should not post in the off topic forum even if it is off topic and look here for more on your error http://www.developerfood.com/error-code-800b0100-and-8009200d-and-0x800106ba-in-windows-vista/microsoft-public-windows-vista-general/1b2c26fc-9d96-40dd-92e9-3568338d9bfb/article.aspx and you can try here www.microsoft.com/communities/newsgroups/list/en-us/default.aspx
chuck