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Unable to download Windows Update on Server 2008 R2, points to not genunie / wrong rights - 0x80070002 RRS feed

  • Question

  • Hi,

    There's no forum for genuine 2008 R2. I installed this copy of Enterprise using a genuine ISO from Technet (a technet subscriber myself) and activated it using the key on technet.


    Upon trying to downloading windows updates, I get error 0x80070005, after reading dozens of threads and trying different diag's, I am still stuck. I think its somehow related to the WGA / WAT itself, so here's output from the DIAG tool:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-*****-*****-JFWHJ
    Windows Product Key Hash: 0eYLRgs8P/BYqD1Rh3fxwsGwwLE=
    Windows Product ID: 55041-507-4730957-84574
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00030012.1.0.010
    ID: {29962C5A-ECE3-488A-BE4C-68A1CF85E3C2}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Server 2008 R2 Enterprise
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Disabled
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Disabled
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Disabled
    Script ActiveX controls marked as safe for scripting: Disabled

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{44890221-F0E3-4CA7-B05E-D6335606A3D7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00030012.1.0.010</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-507-4730957-84574</PID><PIDType>6</PIDType><SID>S-1-5-21-2239541373-426758177-3255303989</SID><SYSTEM><Manufacturer>BIOSTAR Group</Manufacturer><Model>TPower I45</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080710000000.000000+000</Date></BIOS><HWID>32E10400018400F8</HWID><UserLCID>0414</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows Server(R), ServerEnterprise edition
    Description: Windows Operating System - Windows Server(R), VOLUME_MAK_B channel
    Activation ID: 6a4bd364-4b60-4856-a727-efb59d94348e
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 55041-00168-507-473095-03-1044-7601.0000-3092011
    Installation ID: 005250824980245676332303101590948245635302381320521714
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88345
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344
    Partial Product Key: JFWHJ
    License Status: Licensed
    Remaining Windows rearm count: 5
    Trusted time: 05.11.2011 15:33:37

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAAAAgABAAIAAQABAAAAAgABAAEAln36puSpBp7IkM5w3A3spnQaEIZhV0xY

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            071008        APIC1638
      FACP            071008        FACP1638
      MCFG            071008        OEMMCFG
      OEMB            071008        OEMB1638
      SSDT            DpgPmm        CpuPm


    Any suggestions?

    Saturday, November 5, 2011 2:44 PM

Answers

  • Apparently, you inadvertently downloaded and installed the VL (Volume License) edition of Windows Server 2008 (en_windows_server_2008_r2_with_sp1_vl_build_x64_dvd_617403.iso).  You need to start over and download and install the conventional Windows Server 2008 R2 with Service Pack 1 (x64)(en_windows_server_2008_r2_with_sp1_x64_dvd_617601.iso) version.


    Carey Frisch
    Saturday, November 5, 2011 3:07 PM
    Moderator

All replies

  • "TheFlyingCorpse" wrote in message news:13d1ab83-2b0d-410b-8445-69f77380023b...

    Hi,

    There's no forum for genuine 2008 R2. I installed this copy of Enterprise using a genuine ISO from Technet (a technet subscriber myself) and activated it using the key on technet.


    Upon trying to downloading windows updates, I get error 0x80070005, after reading dozens of threads and trying different diag's, I am still stuck. I think its somehow related to the WGA / WAT itself, so here's output from the DIAG tool:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-*****-*****-JFWHJ
    Windows Product Key Hash: 0eYLRgs8P/BYqD1Rh3fxwsGwwLE=
    Windows Product ID: 55041-507-4730957-84574
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00030012.1.0.010


    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:




    Any suggestions?

     
    There doesn’t appear to be anything wrong with Activation.
    Validation has not been done on this machine – you should attempt that at www.microsoft.com/genuine/validate and see what happens.
    If it passes, you’ll have to look elsewhere for your WU problem – if it fails, come back with a new MGADiag report.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, November 5, 2011 2:58 PM
    Moderator
  • Apparently, you inadvertently downloaded and installed the VL (Volume License) edition of Windows Server 2008 (en_windows_server_2008_r2_with_sp1_vl_build_x64_dvd_617403.iso).  You need to start over and download and install the conventional Windows Server 2008 R2 with Service Pack 1 (x64)(en_windows_server_2008_r2_with_sp1_x64_dvd_617601.iso) version.


    Carey Frisch
    Saturday, November 5, 2011 3:07 PM
    Moderator
  • WGA covers Windows XP, Windows Vista and current versions of Windows 7. It does not cover versions of the Windows Server family, such as Windows Server 2008.
    Carey Frisch
    Saturday, November 5, 2011 3:34 PM
    Moderator