CRM login defaults to administrator

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  Hi Naresh

  When you are using 5 different logins, are you trying them from same machine (with windows login of "administrator") or you are using different client machines to connect to CRM?

  Thursday, March 24, 2011 12:38 PM
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  same machine... it is taking the userid and password and logging inside but showing logged in user as administrator

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  NarSrav http://www.dynamicsexchange.com

  Thursday, March 24, 2011 12:41 PM
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  If I am guessing right, you might be using, internet explorer settings, prompt for username and password (Tools --> Internet Options--> Custom Level --> Authentication --> Prompt for username and password).

  If thats the case, what I believe, windows authentication is over-riding the custom setting of internet option for username and password you providing (specifically) and hence you see logged in user as Admin.

  If possible, Try connecting a client machine to your local server with one of those 5 users as logged in user. and see if the problem stil persists.

  Thursday, March 24, 2011 12:54 PM
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  Thanks for replay Karan,

   

  I tired this in four different client machines but the same problem is happening... any more ideas?

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  NarSrav http://www.dynamicsexchange.com

  Thursday, March 24, 2011 1:03 PM
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  Hi Naresh

  I would like to have some more information:

  - You are on CRM 4.0 or 2011 (I am not sure if I could locate this in your query)

  - When you log in to Deployment Manager are you able to see 5 user licenses there?

  Thursday, March 24, 2011 1:14 PM
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  Thanks for your interest Karan,

   

  -using crm 4.0

  -having 5 user license

   

  Thanks in advance

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  NarSrav http://www.dynamicsexchange.com

  Thursday, March 24, 2011 1:19 PM
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  I am just trying to think basics

  I believe you did following while setting up CRM server:

  1. Installing win server and linking to an Active directory domain. If you do not have an existing active directory domain, then creating one on same server as CRM and then completing the setup of CRM

  2. Adding your 5 users to AD and then importing or adding them in CRM(that is still called as creating Users in CRM :) )

  - What does the domain logon name on every user profile says?

  - Do you have trace enabled? I am not sure what you are experiencing will be logged as a error in trace, still you can give a try reading trace.

  Thursday, March 24, 2011 1:40 PM
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  Verify IIS settings.

  If I understand you correctly, no matter with which user you login, you are logged in as an administrator?

  If this is a case verify authentication on MS Dynamics CRM web site - ASP.NET Impersonation should be set to Authenticated user.

   

  • Proposed as answer by Ursa Pangos Friday, March 25, 2011 12:50 PM
  • Marked as answer by Jim Glass Jr Monday, March 28, 2011 2:07 PM

  Friday, March 25, 2011 12:30 PM
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  Hi ursshula

  Thanks for replay

  You are absolutely correct....

  Can you give me the steps to  set ASP.NET Impersonation to Authenticated user.

   

  Thanks in advance

  
  

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  NarSrav http://www.dynamicsexchange.com

  Friday, March 25, 2011 12:35 PM
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  Hi Nash,

  Start -- run -- Inetmg

  then choose Microsoft Dynamics CRM Site

  Under IIS there is Icon -- Authentication

  by clicking it, you get all Authentication - choose ASP.NET Impersonation, right click it and choose edit

  You probably have here Specific user check. Chosse Authenticated user instead.

  (I belive you are using IIS7, if not, let me know)

  Regards, Ursa

  • Proposed as answer by Ursa Pangos Friday, March 25, 2011 1:05 PM
  • Marked as answer by Donna EdwardsMVP Monday, March 28, 2011 2:54 PM

  Friday, March 25, 2011 12:57 PM
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  Thanks for support....

   

  Finally got the solution..

   

  set IIS-->MicrosoftDynamicCRM--->advancedsettgins---> PhysicalPathCredentials to Application User.... Before this it was set to administrator credentials

   

   

  Thanks 

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  NarSrav http://www.dynamicsexchange.com

  • Marked as answer by Nar_mscrm Friday, March 25, 2011 12:59 PM

  Friday, March 25, 2011 12:59 PM
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  Great :)

  Friday, March 25, 2011 1:05 PM