locked
Tried everything :'( RRS feed

  • Question

  • I need help for my pc. My laptop crashed for two days ago, Renstalled everything but now I can't update my netframework from 1,1 to v3 and I can't update my windows xp Media center edition. Hope someone can help me.  

     

     

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Cryptographic Errors Detected
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-9TCCK-JPCBM-B2FQ8
    Windows Product Key Hash: B/IohRcCzV6LJrex8WpCdnxgTvg=
    Windows Product ID: 76487-OEM-2211906-00803
    Windows Product ID Type: 2
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.med
    ID: {54F7CF1D-7866-4EB2-8C2A-05AE142A3783}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.5.512.0
    Signed By: N/A, hr = 0x80092026
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: Cryptographic Errors Detected

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Allowed
    Download unsigned ActiveX controls: Allowed
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Prompt
    Allow scripting of Internet Explorer Webbrowser control: Allowed
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe
    File Mismatch: C:\WINDOWS\system32\licdll.dll
    File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe
    File Mismatch: C:\WINDOWS\system32\ntdll.dll
    File Mismatch: C:\WINDOWS\system32\kernel32.dll
    File Mismatch: C:\WINDOWS\system32\crypt32.dll
    File Mismatch: C:\WINDOWS\system32\advapi32.dll
    File Mismatch: C:\WINDOWS\system32\setupapi.dll
    File Mismatch: C:\WINDOWS\system32\oembios.bin
    File Mismatch: C:\WINDOWS\system32\oembios.dat
    File Mismatch: C:\WINDOWS\system32\oembios.sig
    File Mismatch: C:\WINDOWS\system32\syssetup.dll

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{54F7CF1D-7866-4EB2-8C2A-05AE142A3783}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B2FQ8</PKey><PID>76487-OEM-2211906-00803</PID><PIDType>2</PIDType><SID>S-1-5-21-534304041-1819431531-1525082459</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv9000 (RR112EA#UUW)  </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.1A    </Version><SMBIOSVersion major="2" minor="33"/><Date>20061025000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>87203AFF0184CE6E</HWID><UserLCID>0406</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

     

    Friday, August 31, 2007 9:34 AM

Answers

  • Kunuk,

     

    Please rerun the mgadiag utility that generated the report you posted.

     

    On the Windows tab, in the lower left note that the "Resolve" button should be available.  If so, please click on it and let it do its thing--the utility has been programmed to correct many of the underlying problems that can cause the "Cryptographic Errors" message.  Follow any instructions that may be presented.

     

    When it is done, restart the computer and retry your validation at this link:  http://www.microsoft.com/genuine/rd.aspx?downloads/Validate.aspx?displaylang=en&sGuid=a15edcea-7bec-4bcc-be8c-2d9863c12291

     

    Post back to let us know if it worked for you!

     

    Friday, August 31, 2007 12:02 PM
  • Kunk,

     

    Please let us know the results after doing what Dan suggested.  Thank you,

     

    Stephen Holm, MS

    Saturday, September 1, 2007 12:20 AM

All replies

  • Kunuk,

     

    Please rerun the mgadiag utility that generated the report you posted.

     

    On the Windows tab, in the lower left note that the "Resolve" button should be available.  If so, please click on it and let it do its thing--the utility has been programmed to correct many of the underlying problems that can cause the "Cryptographic Errors" message.  Follow any instructions that may be presented.

     

    When it is done, restart the computer and retry your validation at this link:  http://www.microsoft.com/genuine/rd.aspx?downloads/Validate.aspx?displaylang=en&sGuid=a15edcea-7bec-4bcc-be8c-2d9863c12291

     

    Post back to let us know if it worked for you!

     

    Friday, August 31, 2007 12:02 PM
  • Kunk,

     

    Please let us know the results after doing what Dan suggested.  Thank you,

     

    Stephen Holm, MS

    Saturday, September 1, 2007 12:20 AM