Call Manager Integration RRS feed

  • Question


    We currently have a mixture of CCM 4.0 and 4.2 in our environment.  We have been looking at OCS 2007 to eventually replace our CCM infrastructure.  We'll probably need to co-exist the two for a period of time.  Will we need to upgrade our CCM to co-exist with OCS?  Are there any technical documents that detail the integration of CCM with OCS?  Thanks.
    Friday, October 5, 2007 7:59 PM

All replies

  • Hi,


    You are kind of stuck with real options with 4.x CCM and OCS integration. First off CCM4.x has not got a great implementation of SIP and like integration with exchange UM probably not going to be support by MS. Not to say it won’t work but will you have full functionality is the real question. Also Cisco CallManager doesn’t support E164 standards which may cause some issues. How do you get rid of the plus sign from the called number going to CallManager. Most folks are just limiting inbound trunks to just 10 digits which is fine for US only calls but causes issues for 911 and international.


     At the company I work at we have designed the integration around a Cisco router running IP-IP gateway software and configuration which offers the greatest flexibility. This of course is more expensive than just a straight SIP trunk between the two systems but we need the flexibility that Ip-IP GW offers. There are a number of threads in this forum that talk both about 4.x and 5.x integration and your best bet is to take a look at them. The thread below is a good start and has a lot of good discussion on the subject.


    SIP trunk between OCS and Cisco Unified Communications Manager




    Friday, October 5, 2007 10:03 PM
  • While I can't state that OCS will work with CCM 4.x, Exchange UM now supports Cisco CallManager 4.x with the AudioCodes Mediant 1000/2000 gateway.  

    This posting is provided "AS IS" with no warranties, and confers no rights.

    Thursday, November 6, 2008 12:47 AM
  • Some time has passed since I lasted posted in this thread and OCS now supports direct connect to CUCM 4.x, 5.x,6.x, and 7.x. Just requires some patching on the Mediation and front end servers. The blog from the OCS team outlines the changes required to enable direct SIP to a non compliant RFC3966 PBX.








    Thursday, November 6, 2008 10:42 PM