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error message 0 upon redir to token input website

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Everytime I attempt to install a new version of Once Care on my daughter's computer (she purchased her own copy of One Care) I get an error message with the following:

Line: 78

Char: 2

Code: 0

Error: Unspecified Error

URL: http://onecare.live.com./utility/shared/redir.aspx?

keyword=activation&origoffer=client&uiflow=inclient&mkt=en-us&wsignin1.0

Can anyone help me???

Thanks

Ray

Tuesday, October 21, 2008 6:09 PM

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Ray, try resetting the Internet Explorer settings to default. In IE, this is under Tools, Internet Options, Advanced.

If that doesn't resolve it, please contact support for help.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve

Wednesday, October 22, 2008 12:39 PM

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Ray, try resetting the Internet Explorer settings to default. In IE, this is under Tools, Internet Options, Advanced.

If that doesn't resolve it, please contact support for help.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve

Wednesday, October 22, 2008 12:39 PM

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Thanks that fixed it!!!!!!

Wednesday, October 22, 2008 6:01 PM
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Excellent, thanks for confirming. It appeared to be a script error of some sort, perhaps caused by a setting in IE that was out of whack.

-steve

Wednesday, October 22, 2008 6:24 PM

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