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My laptop was mistakenly formatted RRS feed

  • Question

  • My laptop was mistakenly formatted by a colleague. I have tried to activate the windows 7 with the original product key of the pc which I find under the pc but looks like I cannot use the Microsoft security essentials antivirus without being alerted that my operating system is not genuine. What can I do to make the operating system genuine so as to be able to use the Microsoft Security essentials?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85293
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {1B42840E-4F1C-44D9-B4B2-43E7044CF164}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Giulio\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1B42840E-4F1C-44D9-B4B2-43E7044CF164}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85293</PID><PIDType>5</PIDType><SID>S-1-5-21-3911568194-870658067-995948419</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L650</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20100426000000.000000+000</Date></BIOS><HWID>41F93A07018400FC</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110410-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73964-640-0000106-57180</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versione servizio di gestione licenze software: 6.1.7601.17514

    Nome: Windows(R) 7, Ultimate edition
    Descrizione: Windows Operating System - Windows(R) 7, RETAIL channel
    ID di attivazioneac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    ID applicazione: 55c92734-d682-4d71-983e-d6ec3f16059f
    PID esteso: 00426-00170-292-000000-00-1040-7600.0000-1502012
    ID di installazione: 002772863976568464814092446945255955437944245621777482
    Codice "Product Key" parziale: 3MBMV
    Stato licenza: concesso in licenza

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:7:2012 20:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEA6GF4tBKJCJ+aUaqK/AhiPZ6EggLI2Vxd

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            TOSINV        TOSINV00
      FACP            TOSINV        TOSINV00
      HPET            TOSINV        TOSINV00
      BOOT            TOSINV        TOSINV00
      MCFG            TOSINV        TOSINV00
      WDAT            INTEL         Calpella
      ASF!            TOSINV        TOSINV00
      SLIC            TOSINV        TOSINV00
      SSDT            INTEL         SataAhci
      ASPT            INTEL         Calpella
      SSDT            INTEL         SataAhci

    Thursday, June 28, 2012 5:10 PM

Answers

  • "Jerryboat" wrote in message news:145de503-3700-401d-af4b-ebcb6d9a966d...

    My laptop was mistakenly formatted by a colleague. I have tried to activate the windows 7 with the original product key of the pc which I find under the pc but looks like I cannot use the Microsoft security essentials antivirus without being alerted that my operating system is not genuine. What can I do to make the operating system genuine so as to be able to use the Microsoft Security essentials?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85293
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001

    Other data-->
    SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L650</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20100426000000.000000+000</Date></BIOS



    Licensing Data-->
    Versione servizio di gestione licenze software: 6.1.7601.17514

    Nome: Windows(R) 7, Ultimate edition
    Descrizione: Windows Operating System - Windows(R) 7, RETAIL channel
    Codice "Product Key" parziale: 3MBMV
    Stato licenza: concesso in licenza

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:7:2012 20:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001


    .The installed Key is the Default Key for WIndows Ultimate - inplying an installation was done without entering any Key

    For what version and edition of Windows is your computer licensed, according to the COA sticker on the case?

    The installed edition of Windows is Ultimate - unless your COA sticker says Ultimate, then you cannot use that Key to activate this installation, and will have to reformat/reinstall with the COA edition.
    If your COA says Ultimate, use the Change Product Key link on the System properties page to change the Key to the one on the sticker, and activate that - you may need to use telephone activation.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 28, 2012 5:29 PM
    Moderator

All replies

  • "Jerryboat" wrote in message news:145de503-3700-401d-af4b-ebcb6d9a966d...

    My laptop was mistakenly formatted by a colleague. I have tried to activate the windows 7 with the original product key of the pc which I find under the pc but looks like I cannot use the Microsoft security essentials antivirus without being alerted that my operating system is not genuine. What can I do to make the operating system genuine so as to be able to use the Microsoft Security essentials?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85293
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001

    Other data-->
    SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L650</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20100426000000.000000+000</Date></BIOS



    Licensing Data-->
    Versione servizio di gestione licenze software: 6.1.7601.17514

    Nome: Windows(R) 7, Ultimate edition
    Descrizione: Windows Operating System - Windows(R) 7, RETAIL channel
    Codice "Product Key" parziale: 3MBMV
    Stato licenza: concesso in licenza

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:7:2012 20:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001


    .The installed Key is the Default Key for WIndows Ultimate - inplying an installation was done without entering any Key

    For what version and edition of Windows is your computer licensed, according to the COA sticker on the case?

    The installed edition of Windows is Ultimate - unless your COA sticker says Ultimate, then you cannot use that Key to activate this installation, and will have to reformat/reinstall with the COA edition.
    If your COA says Ultimate, use the Change Product Key link on the System properties page to change the Key to the one on the sticker, and activate that - you may need to use telephone activation.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 28, 2012 5:29 PM
    Moderator
  • In view of the lack of response from the original poster, the 'Answer' is assumed to have resolved the situation.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, July 24, 2012 7:54 AM
    Moderator