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Problem with activation on second computer RRS feed

  • Question

  • I have another computer that I activated my subscription on. That computer is no longer in use. I am trying to activate Windows Live One Care on my new computer and it is not working. Message 8059 pops up when I enter the product code. I am using the original user name to log in and it is still not allowing me to activate my account. I need some help please.

    Alex

    Wednesday, October 29, 2008 6:05 AM

Answers

  • wiltser,

     

    8059. The Product Key Entered is Already in Use.

     

    You wont be using your product key anymore since its already associated and activated with a Live ID.

    All you have to do is sign-in using the Live ID or Email address where your subscription is active.

     

    To check or verify which email or Live ID your subscription is associated with, log-in to https://billing.microsoft.com, sign in using all or possible email addresses you might have or used for the subscription.

     

    If you're unsuccessful in retrieving the correct Live ID, contact support.

    How to reach support (FAQ) -

    http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    Wednesday, October 29, 2008 10:07 AM