Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
trial period not credited to purchase of LIVE ONE CARE RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Why did I not get credit for the 2months remaining from the trial period for One Care?

    Thursday, March 26, 2009 6:34 AM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    The free trial ends when you purchase a subscription. All trial software does this.
    Jim
    Thursday, March 26, 2009 1:37 PM
    Moderator

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote
    The free trial ends when you purchase a subscription. All trial software does this.
    Jim
    Thursday, March 26, 2009 1:37 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote
    Just to add that before your subscription has ended, you will be provided with information on how to transition to the new *free* antimalware product that will replace OneCare later this year. Your subscription will still be valid for the full 12 months if you wish to delay switching. The new product will not include backup, tune-up, firewall, and other extras of OneCare, but it will be based on the same antivirus engine.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Thursday, March 26, 2009 6:27 PM
    Moderator