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trial period not credited to purchase of LIVE ONE CARE RRS feed

  • Question

  • Why did I not get credit for the 2months remaining from the trial period for One Care?

    Thursday, March 26, 2009 6:34 AM

Answers

  • The free trial ends when you purchase a subscription. All trial software does this.
    Jim
    Thursday, March 26, 2009 1:37 PM
    Moderator

All replies

  • The free trial ends when you purchase a subscription. All trial software does this.
    Jim
    Thursday, March 26, 2009 1:37 PM
    Moderator
  • Just to add that before your subscription has ended, you will be provided with information on how to transition to the new *free* antimalware product that will replace OneCare later this year. Your subscription will still be valid for the full 12 months if you wish to delay switching. The new product will not include backup, tune-up, firewall, and other extras of OneCare, but it will be based on the same antivirus engine.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Thursday, March 26, 2009 6:27 PM
    Moderator