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How do I enter the activation code RRS feed

  • Question

  • I have an active account with Live OneCare.  I recently entered a software code to extend my account to January 2010.  I was given another NEW copy of the software.  I would like to enter this code also to extend my account to January 2011.  Since my account is not about to expire, I cannot find where to enter this second code.

     

    Is it possible to enter this or do I need to wait a year?  If I can do it now, where do I enter the code?

    Friday, November 28, 2008 4:30 PM

Answers

All replies

  • Hello Allen, you can go to billing - https://billing.microsoft.com/home.aspx select your One Care account, then select "Renew this service". You should then see the option to use a "Pre-paid PIN or Token" for payment.

     

    Friday, November 28, 2008 5:09 PM
    Moderator
  • Note that you will not be able to extend the subscription to 2011 at this time. You can renew as long as your subscription is less than 12 months to expiration, but only for another 12 months.

    -steve

     

    Sunday, November 30, 2008 7:00 PM
    Moderator