Hi,
Thank you for the post. I would suggest posting your question in one of the
Microsoft > Forums Home > Windows Live OneCare > Windows Live OneCare General located here:
http://social.microsoft.com/forums/en-US/onecaregeneral/threads/
(or)
You can also post in Microsoft > Forums Home > Windows Live OneCare > Windows Live OneCare Update .
http://social.microsoft.com/forums/en-US/onecareupdate/threads/
Have a Great day!
Kiran Polimetla,
Tier 2 Application Support,
Server and Tools Online Engineering Live Services Team