Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
CD-Rom not loading RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    I cannot get my cd-rom to load. When I looked up the properties this is what I get. When I use the "Look for a solution" I get nothing. I am hoping someone can help!! Thanks! ~Shelly

    Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)
    Sunday, December 14, 2008 3:07 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Shelly,
    a first step to get qualified answers would be to tell, what your operating system is.
    I do not think you are talking about Windows Home Server, which is the operating system this forum is dedicated to support?
    If not, this is the wrong place to ask this question, you better check at the Microsoft newsgroups for your operating system.

    That being said: Did you reboot your computer? This should usually fix error 38.


    Best greetings from Germany
    Olaf

    Sunday, December 14, 2008 5:44 PM
    Moderator