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Lost XP cd. Unable to repair computer problem RRS feed

  • Question

  • I am having a problem with my Sony Vaio desktop.  When I turn it on, this msg appears... Windows could not start because the following file is missing or corrupt.  \WINDOWS\SYSTEM32\CONFIG\SYSTEM   You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM.  Select 'r' at the first screen to start repair.

    Problem is, when we bought this computer from CompUSA in 2005, the technician installed XP but I believe another Windows software came with.  He gave me a generic cd with the XP info on it but nothing else.  Our computer crashed last January and we lost everything.  I believe my husband's friend reinstalled the cd but we can't find it now.

    What can I do to get this computer working again hopefully without losing whats on it now.  I'm not very computer saavy, but whatever info you have, we welcome it.

    Thanks,

    Vic
    Friday, January 15, 2010 5:25 PM

Answers

  • Hello gimase,

    Your question is off-topic to this forum which is for assisting people with Windows and Office Genuine Advantage forums.

    Please repost in a general Windows XP help forum such as http://answers.mirosoft.com

    If what's on the computer is valuable, don't risk data loss by doing something you are not good at yourself, take it to a trusted local repair shop that knows how to recover your data.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, January 19, 2010 11:30 PM
    Friday, January 15, 2010 9:05 PM

All replies

  • Hello gimase,

    Your question is off-topic to this forum which is for assisting people with Windows and Office Genuine Advantage forums.

    Please repost in a general Windows XP help forum such as http://answers.mirosoft.com

    If what's on the computer is valuable, don't risk data loss by doing something you are not good at yourself, take it to a trusted local repair shop that knows how to recover your data.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, January 19, 2010 11:30 PM
    Friday, January 15, 2010 9:05 PM
  • Thank you
    Saturday, January 16, 2010 2:38 AM