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Another 'Windows 7 is not genuine' RRS feed

  • Question

  • Hello, i bought my computer late last year with windows 7 home premium and it has had no issues until i updated to build 7601. 

    Im not sure what else to say but i ran the diagnostics:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {144B074C-F0C1-4C0A-B939-374F3C187800}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Lachlan\AppData\Local\RockMelt\Application\rockmelt.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{144B074C-F0C1-4C0A-B939-374F3C187800}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-2364705838-488684795-3120381756</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>G73Sw</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>G73Sw.205</Version><SMBIOSVersion major="2" minor="6"/><Date>20110210000000.000000+000</Date></BIOS><HWID>7E273D07018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Central Standard Time(GMT+09:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009
    Installation ID: 109955162953240014094782469832003591647460132815501145
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9YQTR
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 3
    Trusted time: 14/09/2012 8:26:02 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:14:2012 18:10
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PgAAAAQAAQABAAEAAgADAAAABAABAAEAln001BWbTjR3FkxvYAmkAxi3mQfeiM6fjLEVEjZfMJ5OrKb5LnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC _ASUS_ Notebook
      FACP _ASUS_ Notebook
      DBGP _ASUS_ Notebook
      HPET _ASUS_ Notebook
      MCFG _ASUS_ Notebook
      ECDT _ASUS_ Notebook
      SSDT PmRef Cpu0Ist
      SSDT PmRef Cpu0Ist
      ASF! INTEL HCG

    I tried re activating using the product key provided on the bottom of the notebook but it said it was invalid.

    Friday, September 14, 2012 11:01 AM

Answers

  • Try the Key on the sticker again - often its simply a case of misreading the characters.....

    0xC004F050
    usually means that you've misread a character - either C/G or B/8 or Y/V are
    the most common.

     

    Note that the following characters cannot be used - A E I L N O S U Z 1 0 - so
    don't bother trying unless you like the noise it makes :)

    an O/0 is almost always a Q



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by Lachlan D Friday, September 14, 2012 1:38 PM
    Friday, September 14, 2012 12:33 PM
    Moderator

All replies

  • Try the Key on the sticker again - often its simply a case of misreading the characters.....

    0xC004F050
    usually means that you've misread a character - either C/G or B/8 or Y/V are
    the most common.

     

    Note that the following characters cannot be used - A E I L N O S U Z 1 0 - so
    don't bother trying unless you like the noise it makes :)

    an O/0 is almost always a Q



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by Lachlan D Friday, September 14, 2012 1:38 PM
    Friday, September 14, 2012 12:33 PM
    Moderator
  • Try the Key on the sticker again - often its simply a case of misreading the characters.....

    0xC004F050
    usually means that you've misread a character - either C/G or B/8 or Y/V are
    the most common.

     

    Note that the following characters cannot be used - A E I L N O S U Z 1 0 - so
    don't bother trying unless you like the noise it makes :)

    an O/0 is almost always a Q



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thank you for the reply, although i tried again and it is still not valid. Although i did just now notice that the key in the diagnostics:

    'Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR'

    Is completely different than the key on the back of my notebook which ends like this:

    '*****-*****-PXCT2-CG2PY-P68H9'

    I think this may have something to do with it, i was going to contact the manufacturer but i cannot until Monday because of their business hours.


    Lachlan Roy Downie

    Friday, September 14, 2012 1:27 PM
  • The difference between the two Keys is perfectly normal -

    Computers that come pre-installed with Windows from large manufacturers usually come with two Product Keys.

     

    OEM SLP: This is the key that came in Windows (from the factory). It works by connecting to a BIOS flag (the SLIC table) found only on  computers from that Manufacturer. Once it sees the correct BIOS flag, it self activates.

     

    COA SLP: This is the key seen on the sticker located on the side, bottom or in the battery compartment of your machine. The purpose of this key is to be used in the case the OEM SLP self-activation stops working for whatever reason.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, September 14, 2012 1:30 PM
    Moderator
  • Well ignore my previous comment, i now officially look like and idiot. I thank you greatly for your help, after reading it for the 18th time i found it was a spelling mistake (P instead of 9, ive been reading it upside down as it is on the bottom). Sorry i wasted your time.

    Lachlan Roy Downie

    Friday, September 14, 2012 1:37 PM
  • All too easily done! - I've taken to never going anywhere without a magnifier nowadays :)

    Good luck


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Friday, September 14, 2012 1:56 PM
    Moderator