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product key RRS feed

  • Question

  • system is asking for my product key. which I have. I bought as an online purchase and when I put in the key it says it is not valid. I bought the program in October of 2010. key is as follows: <Key redacted>. THIS IS VERY INCONVENIENT.  one day it works the next it doesn't. appreciate any assistance.

    mike


    Monday, October 28, 2013 9:57 PM

Answers

  • NEVER post your Key in a public place! - it's the only proof of license that you have.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, October 29, 2013 7:52 AM
    Moderator