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Error: Unknown error. The process cannot access the file because it is being used by another process. RRS feed

  • Question

  • Hi
    I am trying to use SyncToy with my network disk,
    Maxtor Shared Storage II, 500GB.
    A few files (1 or 2) are usually copied successfully, but most of the files are just copied “half way”. They are stored in the target directory as temp files (like FSP-{F960BFAF-2EDB-452D-BBBC-43922D168456}.tmp) and SyncToy program receives following error message:
    SYNC: 09/22/2008 23:32:44:718: *** Error: Unknown error. The process cannot access the file because it is being used by another process. (Exception from HRESULT: 0x80070020) Copying D:\DataFiles\MyDocuments\My Pictures\aaa_002.jpg to M:\Our Photos\aaa_002.jpg

    The temp-files are complete, but it looks like they can not be renamed back to the original names.

    Copying files to the network disk works fine using windows explorer.
    I have also been in contact with Maxtor support, but the say that there is nothing wrong with the disk-drive, that it must be a software problem.
    So my question is does SyncToy support network drives?

    Any suggestions for how to make it work?

    Using XP Professional.

    regards
    Szymon A.

    Thursday, October 9, 2008 7:59 PM

Answers

  • Hi -

     

    Did you mean that the temp files are complete but you have incomplete files in the final destination directory?The error you are getting explains that there is another process that is holding onto the files. Most of this time this is an anti-virus program that is doing real-time scanning of the files and holding on to the files. Do you have one of these on your XP Professional Box?

     

    Thanks
    Deepa 

     

    Friday, October 10, 2008 4:47 PM
    Moderator

All replies

  • Hi -

     

    Did you mean that the temp files are complete but you have incomplete files in the final destination directory?The error you are getting explains that there is another process that is holding onto the files. Most of this time this is an anti-virus program that is doing real-time scanning of the files and holding on to the files. Do you have one of these on your XP Professional Box?

     

    Thanks
    Deepa 

     

    Friday, October 10, 2008 4:47 PM
    Moderator
  • Hi
    Thanks Deepa for the info. I am using Avast anti-virus and it was the reason for all the problems. When I pause the realtime scanning every thing works fine.

    Thanks
    Szymon

    Wednesday, October 22, 2008 8:05 PM