Why is there no message recall option for sent mails RRS feed

  • Question

  • after sending a mail and one realizes that there is an error in the mail there is no option to recall the mail and correct the error. why is that?...hasn't it been considered to be an option for the functionality of the mailing system.
    Tuesday, January 21, 2014 8:20 PM

All replies

  • Dynamics CRM has a very close knit integration with Microsoft Outlook. If you install the Outlook Client and set Outlook client for sending/receiving mails in CRM, you would be able to use the Outlook features of recall and request read receipt etc.



    Dynamics CRM MVP | Inogic | http://inogic.blogspot.com| news at inogic dot com

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    • Proposed as answer by Sam - Inogic Wednesday, January 22, 2014 3:40 AM
    Wednesday, January 22, 2014 3:40 AM