Product registration key not accepted as valid RRS feed

  • Question


    My husband received a new Compaq laptop with Vista Home Basic installed. When he started to use the Excel program, it asked for the product key for registration. We entered the key located on the bottom of the computer, but was rejected as invalid several times! What is my next step?


    Monday, January 21, 2008 5:45 PM


  • The product key affixed to your computer is valid only for Windows Vista and not any Microsoft Office products.  It appears you need to purchase a product key for Microsoft Office.


    How to determine whether you have a trial edition of a 2007 Office suite or program installed:



    How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version: http://support.microsoft.com/kb/927756/en-us

    Monday, January 21, 2008 5:53 PM