How to understand Reference number for administrators or support: #6CEBBCA5 ms crm 2011

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  If you search the Platform Trace and Event Log for the reference number you should find the full description.

  Remember it might be in the Async server or sandbox platform trace file as well - depending on what is throwing the error. 

  The reason that this is shown rather than the full error is so that sensitive information is not given out to users.

  Scott

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  Scott Durow
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  • Proposed as answer by Scott Durow (MVP)MVP, Editor Friday, November 23, 2012 6:07 PM
  • Marked as answer by JLattimerMVP, Moderator Thursday, December 6, 2012 4:12 AM

  Thursday, November 22, 2012 2:08 PM

  Answerer
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  hi M2012,

  check this : CRM2011 support reference numbers

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  Thanks and Regards. Make sure to "Vote as Helpful" and "Mark As Answer",if you get answer of your question.

  • Proposed as answer by Ravitheja J Tuesday, November 27, 2012 5:40 AM

  Tuesday, November 27, 2012 5:40 AM