mcphelp@microsoft.com doesn't assist me RRS feed

  • Question

  • Hi,I passed 6 MS exams through one week to Upgrade my mdse 2003 to MCITP:EA and then MCSA & MCSE2012.

    two of my exams was not appeared on my transcript about 3 weeks after I passed them, I tried asking mcphelp@microsoft.com for assistance,but after sending two emails I've received no answer nor confirmation email.it seems that no one is checking that mail box,is it still a valid email address? is it neccessary to send email from the same account which I use to login to MCP member site? what can I do about my above mentioned 2 exams to be added to my transcript?

    Saturday, February 15, 2014 11:17 PM