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Windows computer randomly stopped being valid/ i got windows not genuine error. RRS feed

  • Question

  • This an old computer but it is windows XP, it has been out of use for quite some time but i have recently started using it again.
    It comes up with a message saying the windows is not genuine every time i start up.
    It still has some Microsoft disks a set of 5 in fact but 1 is unfortunately missing so i can't re-install. The system is working unbearably slowly, please help!
    I found out some technical info on my system about the issue if that is of any use at all.
    I found out it would cost me £96 to purchase another genuine copy which i hardly feel i can afford :[


    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-BPQBY-F4R3R-TVBTH
    Windows Product Key Hash: 1ZQXver03SDhUBgLCKvTUeqjfpI=
    Windows Product ID: 55274-642-7769785-23610
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {8A75EE8E-6B77-46A3-8B39-7FA6C7E2608F}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.5.554.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.5.554.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Word 2002 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_70AFE6BE-656-80070057_E2AD56EA-815-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\CometBird\CometBird.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8A75EE8E-6B77-46A3-8B39-7FA6C7E2608F}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TVBTH</PKey><PID>55274-642-7769785-23610</PID><PIDType>1</PIDType><SID>S-1-5-21-1177238915-838170752-725345543</SID><SYSTEM><Manufacturer>System Manufacturer</Manufacturer><Model>System Name</Model></SYSTEM><BIOS><Manufacturer>Award Software, Inc.</Manufacturer><Version>ASUS A7V8X-X ACPI BIOS Revision 1008</Version><SMBIOSVersion major="2" minor="3"/><Date>20031229000000.000000+000</Date></BIOS><HWID>E92A3F6F0184204B</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.5.554.0"/><File Name="WgaLogon.dll" Version="1.5.554.0"/></GANotification></MachineData>      <Software><Office><Result>100</Result><Products><Product GUID="{911B0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Word 2002</Name><Ver>10</Ver><Val>28D1D98EBED9994</Val><Hash>ohmrWNX4wq0rnEVyBVKrutTz0mE=</Hash><Pid>54189-OEM-1690534-66730</Pid><PidType>4</PidType></Product></Products><Applications><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13680:ASUSTeK Computer Inc
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    • Moved by Carey FrischMVP, Editor Sunday, July 19, 2009 2:42 PM Moved to correct category. (From:Genuine Advantage Offers - Eligibility Issues Forum)
    Friday, July 17, 2009 8:43 PM

Answers

  • Hello crackfoxxsonic92,

    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 9), and that installation was done with an Invalid Volume Licensing Key (VLK) (Line 2).  A status of Invalid Product Key means that the installed Product Key (PK) was generated by a non-MS Key Generator pirating program, which seems to be your situation.

    If you search the forum for the part of the VLK reported by the mgadiag utility, BPQBY-F4R3R-TVBTH, you will see that several other posters have submitted reports with that same blocked VLK. 

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer. 

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation. 

    The good news is that your OEM installation of Microsoft Word 2002 is being reported as Genuine. 

    Next, look on the computer or in the materials that came with your computer, or with your retail purchase of Windows, to see if you have a Certificate of Authenticity (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or for another verison of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the full Product Key that may be printed on the CoA.

    5.  Retail licenses for XP will have the CoA on the boxtop of the retail package.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, July 20, 2009 4:46 AM