Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
one care is running but can not be opened? RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Help!

    to date i have installed, deleted, re-installed onecare on my system to many times to count. Always when the install reboots after loading the only way of knowing onecare services are running is to check in with windows security or check loaded software. this last time actually as i was writing this question a window popped up asking me to give my live id and a green icon appeared in task bar (lower right). However i tried to open onecare and it does the same thing....not responding.... is what i am told. if i check event logs i get logs such as follows from one care:

     

     Event Type: Information
    Event Source: WinSS
    Event Category: Startup Cleaner
    Event ID: 6001
    Date:  6/22/2008
    Time:  2:40:25 AM
    User:  N/A
    Computer: FRANKENSTEIN
    Description:
    Successfully updated startup cleaner application policy for binary sprtcmd.exe to version 1.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

     

    any ideas?

    Sunday, June 22, 2008 9:10 AM

Answers

All replies