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Audit Entry with Event named Book

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Hi,

I see an audit entry with Event name of Book. My understanding is that it is typically a book request for appointment entity. I dont have any plugin or workflow code that raises BookRequest. It should happen through outlook. I tried creating an appointment in outllook, set Regarding and track that appointment in CRM. All it does is create and update events. Can anyone tell me on when a Book request is raised from outlook?

Thanks in advance.

vijay

Thursday, March 13, 2014 5:17 PM

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Hello,

Yes you are correct book request is used for appointment entity, so surely there is any appointment record created from outlook or webclient, it just not only outlook client.

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Friday, March 14, 2014 12:59 AM

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Scheduling an appointment from the webclient in service calendar triggers a book event.

HTH

Sam
Dynamics CRM MVP | Inogic | http://inogic.blogspot.com| news at inogic dot com

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Friday, March 14, 2014 7:45 AM