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Laptop suddenly telling me that my Windows Vista Home Premium is not genuine, Build 6002

    Question

  • PLEASE NOTE: I am reposting this to its own thread as advised. This had followed a post of the same problem I am having at present.

     

    I have the same problem. Suddenly my HP laptop is telling me that my copy of Windows Vista Home Premium is not genuine, Build 6002.

    The laptop was purchased at a Walmart SuperCenter in the USA. Windows Vista came factory installed. It now wants me to reinstall windows.

    After reading through the threads, I downloaded and ran the Microsoft Support Diagnostic Tool. Here are the results of that:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {4817114C-EC39-4FF0-BBBE-233B52DB5FC9}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.111025-0338
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: 100
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4817114C-EC39-4FF0-BBBE-233B52DB5FC9}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1795267531-1407389152-3514419855</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>MCP67</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.31    </Version><SMBIOSVersion major="2" minor="4"/><Date>20081124000000.000000+000</Date></BIOS><HWID>CD333507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65178</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEABwABAAEAAQABAAAAAgABAAEAnJ/MBOoudhu84yC+gASIzAaYmGCW4kQs8vTqWjBrrFZ4qg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC 
      FACP            NVIDIA        MCP67-M
      SRAT            AMD           HAMMER 
      HPET            PTLTD         HPETTBL
      BOOT            PTLTD         $SBFTBL$
      MCFG            PTLTD           MCFG 
      TCPA            Phoeni        x     
      SSDT            PTLTD         POWERNOW
      SLIC            HPQOEM        SLIC-MPC


    ======================================================================================

     

    The Product Key listed in the report is NOT the one on the back of my laptop! I have tried to enter the OEM to reactivate Windows, but it said that it is not correct also.

    I am going to try the next steps given here in this forum & will advise. I seriously doubt it will work, since nothing else has, but I will try nonetheless.  :)

     



    • Edited by Penla Saturday, January 21, 2012 11:44 PM
    Saturday, January 21, 2012 11:39 PM

Answers

  • "Penla" wrote in message news:15356975-6ac1-4601-acff-c2e44e89df8e...

    PLEASE NOTE: I am reposting this to its own thread as advised. This had followed a post of the same problem I am having at present.

     

    I have the same problem. Suddenly my HP laptop is telling me that my copy of Windows Vista Home Premium is not genuine, Build 6002.

    The laptop was purchased at a Walmart SuperCenter in the USA. Windows Vista came factory installed. It now wants me to reinstall windows.

    After reading through the threads, I downloaded and ran the Microsoft Support Diagnostic Tool. Here are the results of that:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003


    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>MCP67</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.31    </Version><SMBIOSVersion major="2" minor="4"/><Date>20081124000000.000000+000</Date></BIOS


     

    Licensing Data-->
    CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
      SLIC            HPQOEM        SLIC-MPC


    ======================================================================================

     

    The Product Key listed in the report is NOT the one on the back of my laptop! I have tried to enter the OEM to reactivate Windows, but it said that it is not correct also.

    I am going to try the next steps given here in this forum & will advise. I seriously doubt it will work, since nothing else has, but I will try nonetheless.  :)


     
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Monday, January 23, 2012 11:54 PM
    • Marked as answer by Darin Smith MS Thursday, January 26, 2012 6:36 PM
    Sunday, January 22, 2012 11:50 AM
    Moderator

All replies

  • "Penla" wrote in message news:15356975-6ac1-4601-acff-c2e44e89df8e...

    PLEASE NOTE: I am reposting this to its own thread as advised. This had followed a post of the same problem I am having at present.

     

    I have the same problem. Suddenly my HP laptop is telling me that my copy of Windows Vista Home Premium is not genuine, Build 6002.

    The laptop was purchased at a Walmart SuperCenter in the USA. Windows Vista came factory installed. It now wants me to reinstall windows.

    After reading through the threads, I downloaded and ran the Microsoft Support Diagnostic Tool. Here are the results of that:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003


    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>MCP67</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.31    </Version><SMBIOSVersion major="2" minor="4"/><Date>20081124000000.000000+000</Date></BIOS


     

    Licensing Data-->
    CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
      SLIC            HPQOEM        SLIC-MPC


    ======================================================================================

     

    The Product Key listed in the report is NOT the one on the back of my laptop! I have tried to enter the OEM to reactivate Windows, but it said that it is not correct also.

    I am going to try the next steps given here in this forum & will advise. I seriously doubt it will work, since nothing else has, but I will try nonetheless.  :)


     
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Monday, January 23, 2012 11:54 PM
    • Marked as answer by Darin Smith MS Thursday, January 26, 2012 6:36 PM
    Sunday, January 22, 2012 11:50 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, January 26, 2012 6:36 PM