Windows suddenly shows not genuine notification after a year although i purchased genuine windows 7

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  This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -  

  Installing the Intel Rapid Storage Drivers

  try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

  (you want the iata_enu.exe download)

  Once complete, please reboot twice, then post another MGADiag report.   

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Saturday, November 16, 2013 9:45 AM

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  Hi

  Hi

  Hi 

  Hi Pls find below the report after the process. 

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0x8004FE21
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
  Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
  Windows Product ID: 00371-OEM-8992671-00524
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {289F13B8-D29E-4600-8B50-3BC9393C6E23}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.120330-1504
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Standard 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\Gaurav\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{289F13B8-D29E-4600-8B50-3BC9393C6E23}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-2758487558-1109676209-2171724816</SID><SYSTEM><Manufacturer>Dell Inc.         </Manufacturer><Model>Dell System Vostro 3450</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.         </Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="6"/><Date>20111117000000.000000+000</Date></BIOS><HWID>7E043C07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>68EF255E690AD86</Val><Hash>t0itt1m2rEk6572cq/KOLMYMvmc=</Hash><Pid>89396-707-0081345-65238</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00178-926-700524-02-1033-7601.0000-0322012
  Installation ID: 020581249560999472566276108991929851518060970954913194
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 733WD
  License Status: Licensed
  Remaining Windows rearm count: 1
  Trusted time: 17/11/2013 14:16:24
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x000000000001EFF0
  Event Time Stamp: 11:11:2013 17:47
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll
  Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Tampered File: %systemroot%\system32\sppwinob.dll
  Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
  Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
  Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Tampered File: %systemroot%\system32\drivers\spsys.sys
  
  
  HWID Data-->
  HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAeqgqd8iqQkLEjmYrjD2KGE5bymIUSS5z
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC DELL   QA09   
    FACP DELL   QA09   
    HPET DELL   QA09   
    BOOT
    MCFG DELL   QA09   
    SLIC DELL   QA09   
    SSDT DELL   PtidDevc
    ASF! DELL   QA09   
    SSDT DELL   PtidDevc
    SSDT DELL   PtidDevc
    UEFI DELL   QA09   
    UEFI DELL   QA09   
    UEFI DELL   QA09   
  
  

  Sunday, November 17, 2013 8:48 AM
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  Open Windows Explorer and navigate to the C:\Windows\System32 folder. find the Catroot2 folder there, and right-click on it - select Properties.

  In the General tab, clear the box beside 'Read-only (Only.....' by clicking in it until it's empty (it cycles around three values)

  Click Apply.

  Accept any warnings that come up - if you get a 'Ignore/Ignore All/Try again' option, pick 'Ignore all' 

  Once complete (may be almost instantaneous),

  reboot, and run another MGADiag report. 

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonModerator Saturday, November 23, 2013 11:07 AM

  Sunday, November 17, 2013 9:58 AM

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  Hi

  I have tried this but cannot unfill it. Everytime i do it and go back to check, it is again filled. Is there any other option.

  Thanks

  ---

  Thanks Gaurav

  Sunday, November 24, 2013 5:05 AM
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  That's normal - technically a fiolder cannot be made 'read-only' - only the files within it.

  Please post a new MGADiag.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Sunday, November 24, 2013 9:42 AM

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  Thanks Noel

  Pls find below diagnostic run

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0x8004FE21
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
  Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
  Windows Product ID: 00371-OEM-8992671-00524
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {289F13B8-D29E-4600-8B50-3BC9393C6E23}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.120330-1504
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Standard 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-b063_E2AD56EA-766-0_E2AD56EA-134-80004005
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\Gaurav\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{289F13B8-D29E-4600-8B50-3BC9393C6E23}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-2758487558-1109676209-2171724816</SID><SYSTEM><Manufacturer>Dell Inc.         </Manufacturer><Model>Dell System Vostro 3450</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.         </Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="6"/><Date>20111117000000.000000+000</Date></BIOS><HWID>7E543507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>68EF255E690AD86</Val><Hash>t0itt1m2rEk6572cq/KOLMYMvmc=</Hash><Pid>89396-707-0081345-65238</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00178-926-700524-02-1033-7601.0000-0322012
  Installation ID: 020581249560999472566276108991929851518060970954913194
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 733WD
  License Status: Licensed
  Remaining Windows rearm count: 1
  Trusted time: 25/11/2013 01:19:29
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x000000000001EFF0
  Event Time Stamp: 11:18:2013 20:16
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll
  Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Tampered File: %systemroot%\system32\sppwinob.dll
  Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
  Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
  Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Tampered File: %systemroot%\system32\drivers\spsys.sys
  
  
  HWID Data-->
  HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAeqgqd8iqQkLEjmYrjD2KGE5bymIUSS5z
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC DELL   QA09   
    FACP DELL   QA09   
    HPET DELL   QA09   
    BOOT
    MCFG DELL   QA09   
    SLIC DELL   QA09   
    SSDT DELL   PtidDevc
    ASF! DELL   QA09   
    SSDT DELL   PtidDevc
    SSDT DELL   PtidDevc
    UEFI DELL   QA09   
    UEFI DELL   QA09   
    UEFI DELL   QA09   
  
  

  ---

  Thanks Gaurav

  Sunday, November 24, 2013 7:50 PM
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  Still no change....

  Please open an Elevated Command Prompt, and run the following commands...

  net stop wuauserv

  regsvr32 wuapi.dll /s

  regsvr32 wups.dll /s

  regsvr32 wuaueng.dll /s

  regsvr32 wucltui.dll /s

  regsvr32 wuweb.dll /s

  regsvr32 msxml.dll /s

  regsvr32 msxml2.dll /s

  regsvr32 msxml3.dll /s

  regsvr32 urlmon.dll /s

  regsvr32 softpub.dll /s

  regsvr32 initpki.dll /s

  regsvr32 mssip32.dll /s

  regsvr32 wintrust.dll /s

  regsvr32 dssenh.dll /s

  regsvr32 rsaenh.dll /s

  regsvr32 gpkcsp.dll /s

  regsvr32 sccbase.dll /s

  regsvr32 slbcsp.dll /s

  regsvr32 cryptdlg.dll /s

  regsvr32 jscript.dll /s

  net start wuauserv

  Reboot, and post another MGADiag report.

    Here are some instructions to make life easier :)

  1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Monday, November 25, 2013 10:56 AM

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  Hi Noel

  Pls find below MGA Diag.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0x8004FE21
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
  Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
  Windows Product ID: 00371-OEM-8992671-00524
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {289F13B8-D29E-4600-8B50-3BC9393C6E23}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.120330-1504
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Standard 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\Gaurav\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{289F13B8-D29E-4600-8B50-3BC9393C6E23}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-2758487558-1109676209-2171724816</SID><SYSTEM><Manufacturer>Dell Inc.         </Manufacturer><Model>Dell System Vostro 3450</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.         </Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="6"/><Date>20111117000000.000000+000</Date></BIOS><HWID>7E543507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>68EF255E690AD86</Val><Hash>t0itt1m2rEk6572cq/KOLMYMvmc=</Hash><Pid>89396-707-0081345-65238</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00178-926-700524-02-1033-7601.0000-0322012
  Installation ID: 020581249560999472566276108991929851518060970954913194
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 733WD
  License Status: Licensed
  Remaining Windows rearm count: 1
  Trusted time: 26/11/2013 19:18:49
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x000000000001EFF0
  Event Time Stamp: 11:26:2013 09:49
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll
  Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Tampered File: %systemroot%\system32\sppwinob.dll
  Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
  Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
  Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Tampered File: %systemroot%\system32\drivers\spsys.sys
  
  
  HWID Data-->
  HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAeqgqd8iqQkLEjmYrjD2KGE5bymIUSS5z
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC DELL   QA09   
    FACP DELL   QA09   
    HPET DELL   QA09   
    BOOT
    MCFG DELL   QA09   
    SLIC DELL   QA09   
    SSDT DELL   PtidDevc
    ASF! DELL   QA09   
    SSDT DELL   PtidDevc
    SSDT DELL   PtidDevc
    UEFI DELL   QA09   
    UEFI DELL   QA09   
    UEFI DELL   QA09   
  
  

  Report after running files in ECP

  Microsoft Windows [Version 6.1.7601]

  Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

  C:\Users\Gaurav>net stop wuauserv

  The Windows Update service is stopping.

  The Windows Update service was stopped successfully.

  C:\Users\Gaurav>regsvr32 wuapi.dll /s

  C:\Users\Gaurav>regsvr32 wups.dll /s

  C:\Users\Gaurav>regsvr32 wuaueng.dll /s

  C:\Users\Gaurav>regsvr32 wucltui.dll /s

  C:\Users\Gaurav>regsvr32 wuweb.dll /s

  C:\Users\Gaurav>regsvr32 msxml.dll /s

  C:\Users\Gaurav>regsvr32 msxml2.dll /s

  C:\Users\Gaurav>regsvr32 msxml3.dll /s

  C:\Users\Gaurav>regsvr32 urlmon.dll /s

  C:\Users\Gaurav>regsvr32 softpub.dll /s

  C:\Users\Gaurav>regsvr32 initpki.dll /s

  C:\Users\Gaurav>regsvr32 mssip32.dll /s

  C:\Users\Gaurav>regsvr32 wintrust.dll /s

  C:\Users\Gaurav>regsvr32 dssenh.dll /s

  C:\Users\Gaurav>regsvr32 rsaenh.dll /s

  C:\Users\Gaurav>regsvr32 gpkcsp.dll /s

  C:\Users\Gaurav>regsvr32 sccbase.dll /s

  C:\Users\Gaurav>regsvr32 slbcsp.dll /s

  C:\Users\Gaurav>regsvr32 cryptdlg.dll /s

  C:\Users\Gaurav>regsvr32 jscript.dll /s

  C:\Users\Gaurav>net start wuauserv

  The Windows Update service is starting.

  The Windows Update service was started successfully.

  C:\Users\Gaurav>

  Thanks

  ---

  Thanks Gaurav

  Tuesday, November 26, 2013 1:52 PM
• 

  

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  Hmmm - this is getting serious - and frustrating!

  Please run the following command, and post the results..

  DIR C:\Windows\System32\Catroot2

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Tuesday, November 26, 2013 5:47 PM

  Moderator
• 

  

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  Hi

  Dont know how to run this. I have tried below things. Let me know where i went wrong or have to do it some other way

  Microsoft Windows [Version 6.1.7601]
  Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
  
  
  C:\Users\Gaurav>cd c:\
  
  c:\>Windows\System32\Catroot2
  'Windows\System32\Catroot2' is not recognized as an internal or external command
  ,
  operable program or batch file.

  c:\Windows\System32>cd Catroot2
  
  c:\Windows\System32\catroot2>run
  'run' is not recognized as an internal or external command,
  operable program or batch file.
  
  c:\Windows\System32\catroot2>
  

  ---

  Thanks Gaurav

  Wednesday, November 27, 2013 4:41 AM
• 

  

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    Here are some instructions to make life easier :)

  1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Wednesday, November 27, 2013 7:36 AM

  Moderator
• 

  

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  Microsoft Windows [Version 6.1.7601]
  Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
  
  C:\Users\Gaurav>DIR C:\Windows\System32\Catroot2
   Volume in drive C is OS
   Volume Serial Number is F462-C3CB
  
   Directory of C:\Windows\System32\Catroot2
  
  07/10/2012  19:27    <DIR>          .
  07/10/2012  19:27    <DIR>          ..
  28/11/2013  13:12           127,857 dberr.txt
  07/10/2012  19:27             8,192 edb.chk
  07/10/2012  19:27            65,536 edb.log
  07/10/2012  19:27            65,536 edbres00001.jrs
  07/10/2012  19:27            65,536 edbres00002.jrs
  07/10/2012  19:27    <DIR>          {127D0A1D-4EF2-11D1-8608-00C04FC295EE}
  07/10/2012  19:03    <DIR>          {F750E6C3-38EE-11D1-85E5-00C04FC295EE}
                 5 File(s)        332,657 bytes
                 4 Dir(s)  12,890,882,048 bytes free
  
  C:\Users\Gaurav>

  ---

  Thanks Gaurav

  Thursday, November 28, 2013 7:44 AM
• 

  

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  Hi Noel

  Have you been able to figure out the issue.

  Thanks

  ---

  Thanks Gaurav

  Wednesday, December 4, 2013 7:25 AM
• 

  

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  Not really :(

  The folder contents are normal so far as I can tell.

  perhaps re-registering WBEM would work?

  Open an Elevated Command Prompt

  type the following command

  net stop winmgmt

  (hit the Y key and enter, to respond to the confirmation - repeat the command if you get an error)

  now you can copy and paste the rest - 

    

  sc config winmgmt start= disabled

  cd %windir%\system32\wbem

  for /f %s in ('dir /b *.dll') do regsvr32 /s %s

  for /f %s in ('dir /b *.mof') do mofcomp %s

  wmiprvse /regserver

  sc config winmgmt start= auto

  WAIT for it to finish - it could be a couple of minutes

  Now reboot.  

  Run another MGADiag report and post the results.        

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Sunday, December 8, 2013 12:31 PM

  Moderator
• 

  

  0

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  Hi Noel

  MGA diag after above run

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0x8004FE21
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
  Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
  Windows Product ID: 00371-OEM-8992671-00524
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {289F13B8-D29E-4600-8B50-3BC9393C6E23}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.120330-1504
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Standard 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-b063_E2AD56EA-766-0_E2AD56EA-134-80004005
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\Gaurav\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{289F13B8-D29E-4600-8B50-3BC9393C6E23}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-2758487558-1109676209-2171724816</SID><SYSTEM><Manufacturer>Dell Inc.         </Manufacturer><Model>Dell System Vostro 3450</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.         </Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="6"/><Date>20111117000000.000000+000</Date></BIOS><HWID>7E9C3907018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>68EF255E690AD86</Val><Hash>t0itt1m2rEk6572cq/KOLMYMvmc=</Hash><Pid>89396-707-0081345-65238</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00178-926-700524-02-1033-7601.0000-0322012
  Installation ID: 020581249560999472566276108991929851518060970954913194
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 733WD
  License Status: Licensed
  Remaining Windows rearm count: 1
  Trusted time: 10/12/2013 14:03:15
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x000000000001EFF0
  Event Time Stamp: 12:10:2013 07:50
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll
  Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Tampered File: %systemroot%\system32\sppwinob.dll
  Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
  Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
  Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Tampered File: %systemroot%\system32\drivers\spsys.sys
  
  
  HWID Data-->
  HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAeqgqd8iqQkLEjmYrjD2KGE5bymIUSS5z
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC DELL   QA09   
    FACP DELL   QA09   
    HPET DELL   QA09   
    BOOT
    MCFG DELL   QA09   
    SLIC DELL   QA09   
    SSDT DELL   PtidDevc
    ASF! DELL   QA09   
    SSDT DELL   PtidDevc
    SSDT DELL   PtidDevc
    UEFI DELL   QA09   
    UEFI DELL   QA09   
    UEFI DELL   QA09   
  
  

  ---

  Thanks Gaurav

  Tuesday, December 10, 2013 2:12 PM
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  Let's go back a bit, and try a standard 'fix'

  Please run the following commands in an Elevated Command Prompt

  NET STOP CRYPTSVC
  REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
  NET START CRYPTSVC

  once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

  Note that this may delete your Update History - but all updates will remain installed, and can be viewed in the Installed Updates listing.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonModerator Saturday, December 14, 2013 10:56 AM

  Tuesday, December 10, 2013 2:30 PM

  Moderator
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  Hi

  MGA Diag report after run

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
  Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
  Windows Product ID: 00371-OEM-8992671-00524
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {289F13B8-D29E-4600-8B50-3BC9393C6E23}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.120330-1504
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Standard 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\Gaurav\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{289F13B8-D29E-4600-8B50-3BC9393C6E23}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-2758487558-1109676209-2171724816</SID><SYSTEM><Manufacturer>Dell Inc.         </Manufacturer><Model>Dell System Vostro 3450</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.         </Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="6"/><Date>20111117000000.000000+000</Date></BIOS><HWID>7E9C3907018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>68EF255E690AD86</Val><Hash>t0itt1m2rEk6572cq/KOLMYMvmc=</Hash><Pid>89396-707-0081345-65238</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00178-926-700524-02-1033-7601.0000-0322012
  Installation ID: 020581249560999472566276108991929851518060970954913194
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 733WD
  License Status: Licensed
  Remaining Windows rearm count: 1
  Trusted time: 14/12/2013 03:49:15
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 12:10:2013 07:50
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAeqgqd8iqQkLEjmYrjD2KGE5bymIUSS5z
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC DELL   QA09   
    FACP DELL   QA09   
    HPET DELL   QA09   
    BOOT
    MCFG DELL   QA09   
    SLIC DELL   QA09   
    SSDT DELL   PtidDevc
    ASF! DELL   QA09   
    SSDT DELL   PtidDevc
    SSDT DELL   PtidDevc
    UEFI DELL   QA09   
    UEFI DELL   QA09   
    UEFI DELL   QA09   
  
  

  ---

  Thanks Gaurav

  Saturday, December 14, 2013 3:50 AM
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  Got there in the end! :)

  The report looks good now - you should no longer be seeing the notifications.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Marked as answer by grv_g Saturday, December 14, 2013 5:54 PM

  Saturday, December 14, 2013 10:56 AM

  Moderator
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  Cheers

  ---

  Thanks Gaurav

  Saturday, December 14, 2013 5:56 PM