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reinstall windows live oncare due to permissions/3rd party antivirus

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I uninstalled onecare as requested by the program due to a "permissions" issue as a last resort- I am unable to re-install, i get an error message. In addition I have a 3rd party antivirus program that wont uninstall named webroot?? any help?
- Moved by JimR1Moderator Sunday, August 16, 2009 12:57 AM (From:Windows Live OneCare Backup and Restore)
Saturday, August 15, 2009 11:34 PM

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You can try this tool to uninstall Webroot Spysweeper - http://kb.ucla.edu/articles/webroot-spy-sweeper-fails-to-uninstall-correctly Then run the One Care install cleanup tool - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943 and reinstall One Care. You might also want to look at this post on troubleshooting One Care installation issues - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/ba26b781-da18-4ce4-be8c-22647bd5d8fc
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
- Marked as answer by Stephen BootsMVP, Moderator Sunday, August 16, 2009 10:10 PM
Sunday, August 16, 2009 12:57 AM

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