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How to Release Domain Name when Microsoft Account has Changed from Hotmail.com to Outlook.com RRS feed

  • Question

  • My Home Server is currently configured with a domain name registered to an old Microsoft Account with username xxx@hotmail.com

    I have upgraded this account to an Outlook account with username xxx@outlook.com

    The Alert Viewer on my server has the warning that the internet domain name cannot be updated. This is presumably because the account username and password are now incorrect.

    I am unable to release the current domain name or re-register the current domain name with my new xxx@outlook.com account.

    Is someone able to help?

    Thanks!

    Saturday, December 15, 2012 1:07 PM

Answers

  • If no help can be had from the WHS side, I suppose I would try opening a support request with the Windows Live custom domains guys.   You also could simply pick a new domain name for use with WHS, though I understand that it is frustrating to have "lost" use of a perfectly good one.
    • Marked as answer by Andy Qi Wednesday, December 26, 2012 8:12 AM
    Monday, December 17, 2012 8:55 PM

All replies

  • Try waiting a day or three; the various systems are pretty loosely coupled and may take a while for everything to realign properly.

    I'm not on the WHS team, I just post a lot. :)

    Saturday, December 15, 2012 5:27 PM
  • I have already waited a couple of months!

    I had 2 domains associated with the xxx.hotmail.com account.

    When I login with my upgraded xxx.outlook.com account, only 1 of the domains appears as an option.

    I can't login with either xxx.hotmail.com or xxx.outlook.com to release or update the details of the 1 domain name that cannot be updated.

    Any other ideas?

    Sunday, December 16, 2012 1:18 PM
  • If no help can be had from the WHS side, I suppose I would try opening a support request with the Windows Live custom domains guys.   You also could simply pick a new domain name for use with WHS, though I understand that it is frustrating to have "lost" use of a perfectly good one.
    • Marked as answer by Andy Qi Wednesday, December 26, 2012 8:12 AM
    Monday, December 17, 2012 8:55 PM