New HDD installed on Toshiba Laptop via recover discs. Now 'not genuine' Windows 7

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  I am using Windows 7 Home Premium from x64bit  build 7600

  Thanks

  Saturday, April 27, 2013 2:27 PM
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  This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -  

   

  Installing the Intel Rapid Storage Drivers

  try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

   

  (you want the iata_enu.exe download)

   

  Once complete, please reboot twice, then post another MGADiag report.   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonModerator Tuesday, April 30, 2013 9:56 PM
  • Marked as answer by Noel D PatonModerator Tuesday, May 7, 2013 9:03 PM
  • Unmarked as answer by Noel D PatonModerator Wednesday, May 8, 2013 2:04 PM
  • Marked as answer by Noel D PatonModerator Tuesday, May 28, 2013 4:53 PM

  Saturday, April 27, 2013 7:55 PM

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  After installing the ^above drivers and rebooting twice, I still have the following errors. 

  Thanks for your help in advance

  Tom

  Diagnostic Report (1.9.0027.0):
  

  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc0000022
  Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
  Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
  Windows Product ID: 00359-OEM-8992687-00057
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {9D325AEE-374C-451B-8C10-93387C04667B}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7600.win7_gdr.100618-1621
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
  File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
  File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
  File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
  File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\windows\system32\slui.exe[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{9D325AEE-374C-451B-8C10-93387C04667B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-2736877384-3932012806-2166959907</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>2.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20110914000000.000000+000</Date></BIOS><HWID>23B93607018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
  Error: 0x80070426 
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: N/A
  HealthStatus: 0x0000000000000000
  Event Time Stamp: N/A
  ActiveX: Not Registered - 0x80040154
  Admin Service: Not Registered - 0x80040154
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GHsqfednI/qAlQ99iNqrzja9EtcXQ==
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC TOSCPL TOSCPL00
    FACP TOSCPL TOSCPL00
    HPET TOSCPL TOSCPL00
    MCFG TOSCPL TOSCPL00
    ASF! TOSCPL TOSCPL00
    SLIC TOSCPL TOSCPL00
    SSDT PmRef CpuPm
    UEFI PTL   PTLBUFH
    UEFI PTL   PTLBUFH
    UEFI PTL   PTLBUFH
  
  
  

  Wednesday, May 8, 2013 1:58 PM
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  OK

  Please run a full CHKDSK and SFC scan....

   

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

   

  At the Command prompt, type

   

  CHKDSK C: /R

   

  and hit the Enter key.

  You will be told that the drive is locked,

  and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

   

  The CHKDSK will take a few hours depending on the size of the drive, so be patient!

   

  After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

  then run the SFC.

   

  SFC -System File Checker - Instructions

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

   

  At the Command prompt, type

   

  SFC /SCANNOW

   

  and hit the Enter key

   

  Wait for the scan to finish - make a note of any error messages - and then reboot.

   

   

  Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

   

  Post a new MGADiag report with details of any error messages encountered.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Wednesday, May 8, 2013 2:03 PM

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  In command prompt I got the following error. Maybe I am putting in the command wrong

  C:\Users\Tom>CHKDSK C: /R

  "CHKDSK" is not recognised as an internal or external command, operable program or batch file

  Wednesday, May 8, 2013 2:28 PM
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  You obviously have some severe problems - CHKDSK is one of the basic programs included in the OS.

  You also appear to have attempted to run it from a user account, rather than from an Elevated Command Prompt, as I suggested.

  Please follow my instructions - although in this case, I suspect that it will make little difference to the outcome.

   

  Your best option in that case is to run the CHKDSK and SFC in offline mode from a Repair Environment boot.

   

  Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.

   

  Log into your normal account.

  You'll get a set of options - pick the Command Prompt one.

  At the command prompt, type  DIR C:\

  - if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.

  If not, try D:\ or E:\ (etc. until you get the right letter)

  then type the following command

   

  CHKDSK <drive>: /R

   

  and wait for it to complete - it could take a few hours, depending on the size of the drive.

   

  Once complete, type  

   

  sfc/scannow/OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows

   

  where <drive> is the letter you found above.

  (example - sfc   /scannow   /OFFBOOTDIR=P:\    /OFFWINDIR=P:\Windows)

   

  Wait for the command to complete. (make a note of the response!).

   

  Once it has, type  EXIT and the pick the option to reboot.

   

  Post another MGADiag report   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Wednesday, May 8, 2013 3:13 PM

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  Hi Noel,

  Thanks for your help, I did run as adminstrator however that was the outcome. 

  I have now done the system repair commands as you said. I attach the MGAD report 

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0xc0000022
  Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
  Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
  Windows Product ID: 00359-OEM-8992687-00057
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {9D325AEE-374C-451B-8C10-93387C04667B}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7600.win7_gdr.100618-1621
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
  File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
  File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
  File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
  File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\windows\system32\slui.exe[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{9D325AEE-374C-451B-8C10-93387C04667B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-2736877384-3932012806-2166959907</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>2.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20110914000000.000000+000</Date></BIOS><HWID>23B93607018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
  Error: 0x80070426 
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: N/A
  HealthStatus: 0x0000000000000000
  Event Time Stamp: N/A
  ActiveX: Not Registered - 0x80040154
  Admin Service: Not Registered - 0x80040154
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GHsqfednI/qAlQ99iNqrzja9EtcXQ==
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC TOSCPL TOSCPL00
    FACP TOSCPL TOSCPL00
    HPET TOSCPL TOSCPL00
    MCFG TOSCPL TOSCPL00
    ASF! TOSCPL TOSCPL00
    SLIC TOSCPL TOSCPL00
    SSDT PmRef CpuPm
    UEFI PTL   PTLBUFH
    UEFI PTL   PTLBUFH
    UEFI PTL   PTLBUFH
  
  

  Friday, May 10, 2013 6:46 PM
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  Sorry about the delayed response!

  Please  install the WAT update KB971033 from http://support.microsoft.com/kb/971033 - reboot, then attempt validation at www.microsoft.com/genuine/validate and see what happens.

  It will fail - hopefully giving us a little more detail in the error message, so what exactly does it say?

  Please then run another MGADiag report, and post the results.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Saturday, May 18, 2013 5:30 PM

  Moderator