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Can not access my learning RRS feed

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  • Yep same here. It's really poor isn't it? How unreasonable of paying customers to expect to be able to access a reliable product or at the very least have a decent support channel with feedback?
    Friday, June 27, 2008 5:48 PM
  • Thanks Allen for your feedback.  We had a production issue with the learning manager this morning that would have prevented you from logging in.   This has been fixed.

    Can you please attempt to log in and let me know if you have any problems?

    Thanks-
    Alicia
    Program Manager, Server and Tools Online Engineering Live Services Team
    Friday, June 27, 2008 6:33 PM
    Moderator
  • wrightc23 said:

    Yep same here. It's really poor isn't it? How unreasonable of paying customers to expect to be able to access a reliable product or at the very least have a decent support channel with feedback?



    Hi wrightc23-

    I sense a little frusturation in your responses and I am sorry to hear that.  This sign in problem that we had this morning was unplanned and resolved rather quickly.

    I am curious to know a little more about your "decent support channel with feedback" comment?  I am on the product team for the Learning Manager so your feedback is as close as it gets to the team.  Can you elaborate on your comment so I can address it?

    Thanks!
    Alicia
    Program Manager, Server and Tools Online Engineering Live Services Team
    Friday, June 27, 2008 6:37 PM
    Moderator