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WGA install prompt with every reboot of my computer.

Question
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I recently restored my laptop with a factory restore and then I ran Microsoft updates. WGA ran successfully as did the updates. However I am prompted to install WGA with every reboot. I run through the program but it does not stay configured. I ran the WGA diag and everything passes. I've been looking for self help all day and cannot find a similar situation. I have a Lenovo Thinkpad T61 with Windows XP Professional SP3. It is up to date with Windows and Lenovo updates. I have McAfee 8.7i installed.
I'd appriciate your help.
Monday, July 12, 2010 8:19 PM
Answers
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I fixed it. I ran CCleaner (registry cleaner) www.piriform.com/ccleaner/download and it removed the registry item that was causing this problem. I'm now able to reboot without the WGA installation prompt.
Thank you for considering my question.
- Marked as answer by Dawn MCC Tuesday, July 13, 2010 3:45 PM
Tuesday, July 13, 2010 3:45 PM
All replies
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In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.
After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post. Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.
Thank you!
Carey FrischTuesday, July 13, 2010 2:32 AMModerator -
Hi Carey, I'm sorry I did not make my question clear. My question is: How can I stop the WGA from prompting to install with every boot of the laptop? This is a fresh factory install on a new hard drive. Windows XP SP3 with updates completed. My laptop is a Lenovo Thinkpad T61. WGA runs successfully as does the WGA diag tool. BIOS is up to date. McAfee 8.7i is installed. Diag report is below. Thank you for your help.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-RY7BM-HM3KT-BKVRW
Windows Product Key Hash: 6994t4LQCbvkXhtNbqQCL4+auQs=
Windows Product ID: 76487-OEM-2211906-00107
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {81BE3AE8-C6BB-495F-88DD-523B4FEAD7E0}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A
Version: N/AWindows XP Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{81BE3AE8-C6BB-495F-88DD-523B4FEAD7E0}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BKVRW</PKey><PID>76487-OEM-2211906-00107</PID><PIDType>2</PIDType><SID>S-1-5-21-2229047947-2682745740-1956851251</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>646007U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7LETC7WW (2.27 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20100408000000.000000+000</Date><SLPBIOS>LENOVO,LENOVO</SLPBIOS></BIOS><HWID>888A3C07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Lenovo</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>E1605773D3AD00</Val><Hash>w1qx3skDkkqsSA750lbOg7gsjGs=</Hash><Pid>73931-640-0488143-57106</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AWindows Activation Technologies-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: D79F:HITACHI, Ltd|D79F:HITACHI, Ltd|D79F:HITACHI, Ltd|13F61:IBM|0028:Lenovo
Marker string from OEMBIOS.DAT: LENOVO,LENOVOOEM Activation 2.0 Data-->
N/ATuesday, July 13, 2010 11:55 AM -
I fixed it. I ran CCleaner (registry cleaner) www.piriform.com/ccleaner/download and it removed the registry item that was causing this problem. I'm now able to reboot without the WGA installation prompt.
Thank you for considering my question.
- Marked as answer by Dawn MCC Tuesday, July 13, 2010 3:45 PM
Tuesday, July 13, 2010 3:45 PM