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computer crashed and I need help

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My main computer crashed and I do not remember my Original ID and password. I installed Live 1 Care on of my laptops and it wouldn't let me register it without the original information. I attempted to register it with a new ID, but it would not let me. Is there someone in customer care that can tell me my original user ID and password?

Desperately in need!

Tuga

Thursday, January 17, 2008 3:12 AM

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If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate the reinstall.

-steve

Thursday, January 17, 2008 12:13 PM

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