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reactived window RRS feed

  • Question

  • hi

    how i can reactived window key after i format the pc

    i was try 2 time to actived also can not usefully
    Wednesday, February 18, 2009 6:59 AM

Answers

  • Viper,


    Please submit a service request with Microsoft Product Support. Include your Product Key for Windows XP so that we may analyze specifics surrounding the problems you are encountering. Once this is completed, please reply back to this post and provide the SR # generated by the service request.

    Microsoft Help and Support Link:

    http://go.microsoft.com/fwlink/?LinkId=52029

    Thank you Viper.


    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Monday, February 23, 2009 7:34 AM
    Thursday, February 19, 2009 7:51 PM

All replies

  • Hello Viper200,

    We request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

    Step 2 is tell us about the CoA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key that may be printed on the CoA.
    5. Please also provide a short description of the issue you are experiencing.

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Monday, February 23, 2009 7:34 AM
    • Unmarked as answer by Stephen Holm Monday, February 23, 2009 7:34 AM
    Wednesday, February 18, 2009 1:46 PM
  • Hey Viper200,

    Thank you for visiting the WGA Forum. Please run the MGA Diagnostic Tool and provide us with the results as Dan previously recommended. This will allow us to analyze what you are experiencing so we may provide you with a resolution.


    Take care Viper :-)


    Stephen
    Stephen Holm
    Wednesday, February 18, 2009 9:26 PM
  •  

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-J89F6-KR299-PP7JY
    Windows Product Key Hash: eLMXg81tD1os057ALqSXZiwcCwM=
    Windows Product ID: 76487-OEM-2263305-17072
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {4CFFEA21-D3B8-4A03-8388-1871C2A4AEDD}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4CFFEA21-D3B8-4A03-8388-1871C2A4AEDD}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PP7JY</PKey><PID>76487-OEM-2263305-17072</PID><PIDType>3</PIDType><SID>S-1-5-21-299502267-602162358-839522115</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EP43-DS3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F9</Version><SMBIOSVersion major="2" minor="4"/><Date>20080922000000.000000+000</Date></BIOS><HWID>516D34FF01848079</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57014</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 14770:SYNNEX TECHNOLOGY INTERNATIONAL CORP|14770:SYNNEX TECHNOLOGY INTERNATIONAL CORP|14770:SYNNEX TECHNOLOGY INTERNATIONAL CORP
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A



    Thursday, February 19, 2009 9:12 AM
  • Good Morning Viper,


    Thank you for providing us with your MGA Diagnostic results Viper200. Dan asked you to also provide us with information about your COA.  Also you may visit http://www.howtotell.com .  Here you can see examples.  Please tell us about the COA:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key that may be printed on the CoA.
    5. Please also provide a short description of the issue you are experiencing.


    Thank you,


    Stephen
    Stephen Holm
    Thursday, February 19, 2009 4:28 PM
  • 1. What edition of Windows XP is it for, Home, Pro, or Media Center?   windowXP  pro
    2. Does it read "OEM Software" or "OEM Product" in black lettering?  Small Manufacturer Pre-installed Windows COAs
    3.
    Or, does it have the computer manufacturer's name in black lettering? no




    pls advis

    Thursday, February 19, 2009 6:50 PM
  • Viper,


    Please submit a service request with Microsoft Product Support. Include your Product Key for Windows XP so that we may analyze specifics surrounding the problems you are encountering. Once this is completed, please reply back to this post and provide the SR # generated by the service request.

    Microsoft Help and Support Link:

    http://go.microsoft.com/fwlink/?LinkId=52029

    Thank you Viper.


    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Monday, February 23, 2009 7:34 AM
    Thursday, February 19, 2009 7:51 PM