anyone can help me understand why can't i download SP2?
everything is valid but nothing works...error message > the expected version of the program was not found in your system
Diagnostic Report (1.7.0069.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-BRVBB-38MQ9-3PMFT
Windows Product Key Hash: 2V2VyxlfhiaCt/JkDzYQfiNOHMA=
Windows Product ID: 55277-OEM-2111907-00106
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.0.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {23AB39B4-9220-4468-8D2D-A0E8CB3C7BAC}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2920-80070002_025D1FF3-171-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control:
Active scripting:
Script ActiveX controls marked as safe for scripting:
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{23AB39B4-9220-4468-8D2D-A0E8CB3C7BAC}</UGUID><Version>1.7.0069.0</Version><OS>5.1.2600.2.00010300.0.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3PMFT</PKey><PID>55277-OEM-2111907-00106</PID><PIDType>2</PIDType><SID>S-1-5-21-3675345140-1266486392-598665437</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP OmniBook PC </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>KB.M1.90</Version><SMBIOSVersion major="2" minor="3"/><Date>20021018******.******+***</Date><SLPBIOS>Hewlett-Packard</SLPBIOS></BIOS><HWID>CB2F3707018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Hewlett-Packard</name><model>HP Notebook PC</model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{90110405-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>42AEBC218F0FD00</Val><Hash>OJypODG+OHuFWkfsO0Zu39mBcAM=</Hash><Pid>73996-640-0570513-57526</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>
