Dynamics CRM 2015 : Cross-selling & Up-selling

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  What sort of help are you looking for?

  Have you researched the CRM Customer Center? There is an article on this topic at http://www.microsoft.com/en-US/dynamics/crm-customer-center/define-related-products-to-increase-chances-of-sales.aspx

  Wednesday, October 7, 2015 5:22 PM

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  Hi,

  Thanks for your reply.

  Yea I went through the link.

  Can we have something like the following: example, while working on the opportunity, we have a list of all product that the client has already bought and based on that we suggest something additional to him.

  Thanks & regards

  Vinay

  Thursday, October 8, 2015 5:42 AM
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  You can, but it would require some development.  I don't believe there is an out of the box way to do what you ask.

  Thursday, October 8, 2015 7:38 AM

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