Hotmail mail Account Problem. RRS feed

  • Question

  • Sir,

    When I have login in my account it does not open my mail box in the hotmail account and show me the following messege,

       * This account has been closed*

    Your account has been closed because it seems to have violated our Terms of Use. To re-open your account, please do the following:

    1. Click on the link below and fill out the e-mail support form.

    2. In the box labeled "Please select an option", choose Connections/Sign In Problem.

    3. Another box will appear. It will also be labeled "Please select an option". Choose Account Closed. Access Denied.

    4. Make sure you answer all the questions that have a red star (*) by them. Then click Submit.

    We'll review your request and get back to you within 24 hours. Please DO NOT submit multiple tickets - it will delay how long it takes us to respond.

    Can you help me out to reopen my mails in hotmail as I have very important mails in mail box.

    If not possible to reopen the mails then tell me the procedure to close my account and again create new account with the same mail ID.

    My hotmail Account is as under,

    Hotmail Account :            sajid_ranjha1@hotmail.com

    Monday, July 20, 2009 4:50 AM


  • Hi,

    Thank you for your post. You can post your query at the Hotmail Online Solutions Center:


    Hope that helps.

    Have a Great day!!!!!
    Swapnil Tier 2 Application Support Server and Tools Online Operations Team
    Monday, August 10, 2009 7:31 PM