this copy of windows is not genuine build 6002

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  It's not giving us much to go on here - but

  The problem appears to be in the Licensing Store -

  please try the following.....

  Recreate the Licensing Store with the correct data.

  1) Open an Internet Browser window.

  2) Type: %windir%\system32 into the browser address bar.

  3) Find the file CMD.exe

  4) Right-Click on CMD.exe and select 'Run as Administrator'

  5) Type: net stop slsvc (it may ask you if you are sure, select yes)

  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

  7) Type: rename tokens.dat tokens.bar

  8) Type: cd %windir%\system32

  9) Type: net start slsvc

  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

  11) Restart your computer twice. 

  You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

  Once complete, run another MGADiag report and post back with the results.     

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Sunday, September 28, 2014 5:32 PM

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  when I entered in step 10 I received this message:

  Input Error: cannot find script file "C:\Windows\Service Profiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing\slmgr.vbs"

  I still restarted the computer twice and was prompted to activate windows.  When I click "activate now" I am greeted with another window that says: 

  Windows must be reinstalled...you must reinstall windows to activate. ( i do not have the windows cd as it came preinstalled on my computer)

  here is the new diagnostic:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
  Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
  Windows Product ID: 89578-OEM-7332157-00061
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {A25C8010-8BB0-4E05-96F1-E4EEF9EA7B64}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.130707-1535
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\Chanel\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{A25C8010-8BB0-4E05-96F1-E4EEF9EA7B64}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-4219212173-195879827-676194786</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Presario CQ50 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.25</Version><SMBIOSVersion major="2" minor="4"/><Date>20081003000000.000000+000</Date></BIOS><HWID>31323507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>A485C3276B3F736</Val><Hash>kFiKpULD4w18UDjEWz/rBr95SVk=</Hash><Pid>81602-923-8242032-68417</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  HWID Hash Current: OAAAAAEABAABAAEAAQACAAAAAwABAAEAJJTwicb1ILUe8paSVhBCuhSW8vSCMuC2AMBSk6xWfig=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HPQOEM SLIC-MPC
    FACP HPQOEM SLIC-MPC
    HPET HPQOEM SLIC-MPC
    BOOT HPQOEM SLIC-MPC
    MCFG HPQOEM SLIC-MPC
    SLIC HPQOEM SLIC-MPC
    SSDT HPQOEM SLIC-MP
  
  

  
  

  • Edited by csort Sunday, September 28, 2014 7:46 PM

  Sunday, September 28, 2014 7:41 PM
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  Why on earth would the system be looking there for that file?- It should be looking in C:\Windows\System32!

  Please open an ElevatedCommand Prompt, and run the following commands...

  REG QUERY "HKEY_CURRENT_USER\Volatile Environment" /S
  REG QUERY "HKEY_CURRENT_USER\Environment" /S 
  REG QUERY "HKEY_USERS\S-1-5-18\Environment" /S
  REG QUERY "HKEY_USERS\S-1-5-19\Environment" /S
  REG QUERY "HKEY_USERS\S-1-5-20\Environment" /S
  DIR C:\windows /AL /S
  DIR C:\Windows\System32\slmgr.vbs
   
  . 

  Post the results...

    Here are some instructions to make life easier :)

  1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonModerator Friday, November 21, 2014 9:54 PM

  Sunday, September 28, 2014 8:44 PM

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  Microsoft Windows [Version 6.0.6002]
  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
  
  C:\Users\Chanel>REG QUERY "HKEY_CURRENT_USER\Volatile Environment" /S
  
  HKEY_CURRENT_USER\Volatile Environment
      LOGONSERVER    REG_SZ    \\CHANEL-PC
      USERDOMAIN    REG_SZ    Chanel-PC
      USERNAME    REG_SZ    Chanel
      USERPROFILE    REG_SZ    C:\Users\Chanel
      HOMEPATH    REG_SZ    \Users\Chanel
      HOMEDRIVE    REG_SZ    C:
      APPDATA    REG_SZ    C:\Users\Chanel\AppData\Roaming
      LOCALAPPDATA    REG_SZ    C:\Users\Chanel\AppData\Local
  
  HKEY_CURRENT_USER\Volatile Environment\1
      SESSIONNAME    REG_SZ    Console
      CLIENTNAME    REG_SZ
  
  
  C:\Users\Chanel>REG QUERY "HKEY_CURRENT_USER\Environment" /S
  
  HKEY_CURRENT_USER\Environment
      TEMP    REG_EXPAND_SZ    %USERPROFILE%\AppData\Local\Temp
      TMP    REG_EXPAND_SZ    %USERPROFILE%\AppData\Local\Temp
      path    REG_EXPAND_SZ    %CommonProgramFiles%\Microsoft Shared\Windows Live
  
  
  C:\Users\Chanel>REG QUERY "HKEY_USERS\S-1-5-18\Environment" /S
  
  HKEY_USERS\S-1-5-18\Environment
      TEMP    REG_EXPAND_SZ    %USERPROFILE%\AppData\Local\Temp
      TMP    REG_EXPAND_SZ    %USERPROFILE%\AppData\Local\Temp
  
  
  C:\Users\Chanel>REG QUERY "HKEY_USERS\S-1-5-19\Environment" /S
  
  HKEY_USERS\S-1-5-19\Environment
      TEMP    REG_EXPAND_SZ    %USERPROFILE%\AppData\Local\Temp
      TMP    REG_EXPAND_SZ    %USERPROFILE%\AppData\Local\Temp
  
  
  C:\Users\Chanel>REG QUERY "HKEY_USERS\S-1-5-20\Environment" /S
  
  HKEY_USERS\S-1-5-20\Environment
      TEMP    REG_EXPAND_SZ    %USERPROFILE%\AppData\Local\Temp
      TMP    REG_EXPAND_SZ    %USERPROFILE%\AppData\Local\Temp
  
  
  C:\Users\Chanel>DIR C:\windows /AL /S
   Volume in drive C has no label.
   Volume Serial Number is 3897-9553
  
   Directory of C:\windows\System32\config\systemprofile
  
  08/11/2008  01:27 PM    <JUNCTION>     Application Data [C:\Windows\system32\con
  fig\systemprofile\AppData\Roaming]
  08/11/2008  01:27 PM    <JUNCTION>     Cookies [C:\Windows\system32\config\syste
  mprofile\AppData\Roaming\Microsoft\Windows\Cookies]
  08/11/2008  01:27 PM    <JUNCTION>     Local Settings [C:\Windows\system32\confi
  g\systemprofile\AppData\Local]
  08/11/2008  01:27 PM    <JUNCTION>     My Documents [C:\Windows\system32\config\
  systemprofile\Documents]
  08/11/2008  01:27 PM    <JUNCTION>     NetHood [C:\Windows\system32\config\syste
  mprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
  08/11/2008  01:27 PM    <JUNCTION>     PrintHood [C:\Windows\system32\config\sys
  temprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
  08/11/2008  01:27 PM    <JUNCTION>     Recent [C:\Windows\system32\config\system
  profile\AppData\Roaming\Microsoft\Windows\Recent]
  08/11/2008  01:27 PM    <JUNCTION>     SendTo [C:\Windows\system32\config\system
  profile\AppData\Roaming\Microsoft\Windows\SendTo]
  08/11/2008  01:27 PM    <JUNCTION>     Start Menu [C:\Windows\system32\config\sy
  stemprofile\AppData\Roaming\Microsoft\Windows\Start Menu]
  08/11/2008  01:27 PM    <JUNCTION>     Templates [C:\Windows\system32\config\sys
  temprofile\AppData\Roaming\Microsoft\Windows\Templates]
                 0 File(s)              0 bytes
  
   Directory of C:\windows\System32\config\systemprofile\AppData\Local
  
  08/11/2008  01:27 PM    <JUNCTION>     Application Data [C:\Windows\system32\con
  fig\systemprofile\AppData\Local]
  08/11/2008  01:27 PM    <JUNCTION>     History [C:\Windows\system32\config\syste
  mprofile\AppData\Local\Microsoft\Windows\History]
  08/11/2008  01:27 PM    <JUNCTION>     Temporary Internet Files [C:\Windows\syst
  em32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Fil
  es]
                 0 File(s)              0 bytes
  
   Directory of C:\windows\System32\config\systemprofile\Documents
  
  08/11/2008  01:27 PM    <JUNCTION>     My Music [C:\Windows\system32\config\syst
  emprofile\Music]
  08/11/2008  01:27 PM    <JUNCTION>     My Pictures [C:\Windows\system32\config\s
  ystemprofile\Pictures]
  08/11/2008  01:27 PM    <JUNCTION>     My Videos [C:\Windows\system32\config\sys
  temprofile\Videos]
                 0 File(s)              0 bytes
  

  Sunday, September 28, 2014 10:02 PM
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  the windows activation window came up again... the exact message is

  "An unauthorized change was made to Windows.  Windows must be reinstalled to activate.  Insert the Windows installation CD or DVD into your computer to begin the reintillation process."

  Sunday, September 28, 2014 11:41 PM
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  I think the cause of your problems is the Junctions that exist - they were probably created by malware.

  You also have a problem with the PATH statements, I think - but they'll need research..

  Before we proceed, please ensure that you have good backups on external media!

  Then open an Elevated Command Prompt, and run the following commands.

  CD C:\windows\System32\config\systemprofile\AppData\Local
  DEL "Application Data"
  DEL "History"
  DEL "Temporary Internet Files"

  Post the results and reboot - then run the command

  DIR C:\Windows /AL /S

  and post the results - this will allow us to check the results are as expected before we proceed further.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Monday, September 29, 2014 5:48 AM

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  Microsoft Windows [Version 6.0.6002]
  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
  
  C:\Users\Chanel>CD C:\windows\System32\config\systemprofile\AppData\Local
  
  C:\Windows\System32\config\systemprofile\AppData\Local>DEL "Application Data"
  Could Not Find C:\Windows\System32\config\systemprofile\AppData\Local\Applicatio
  n Data\*
  
  C:\Windows\System32\config\systemprofile\AppData\Local>DEL "History"
  Could Not Find C:\Windows\System32\config\systemprofile\AppData\Local\History\*
  
  C:\Windows\System32\config\systemprofile\AppData\Local>DEL "Temporary Internet F
  iles"
  Could Not Find C:\Windows\System32\config\systemprofile\AppData\Local\Temporary
  Internet Files\*
  
  C:\Windows\System32\config\systemprofile\AppData\Local>

  Tuesday, September 30, 2014 1:57 AM
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  Microsoft Windows [Version 6.0.6002]
  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
  
  C:\Users\Chanel>DIR C:\Windows /AL /S
   Volume in drive C has no label.
   Volume Serial Number is 3897-9553
  

  Tuesday, September 30, 2014 2:02 AM
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  Thank you so much for taking the time with me.

  Tuesday, September 30, 2014 2:03 AM
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  There's something very strange going on here - please run the following command again, and make sure that the prompt has re-appeared before copying the results to your reply.

  DIR C:\Windows /AL /S

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Tuesday, September 30, 2014 10:51 AM

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  Microsoft Windows [Version 6.0.6002]
  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
  
  C:\Users\Chanel>DIR C:\Windows /AL /S
   Volume in drive C has no label.
   Volume Serial Number is 3897-9553
  File Not Found
  
  C:\Users\Chanel>
  C:\Users\Chanel>

  Wednesday, October 1, 2014 5:36 AM
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  So where did all the junctions go? -

  Have you disabled UAC? If so, please restore it to default settings and try again - make sure that you're running in an Elevated Command Prompt.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonModerator Tuesday, November 25, 2014 10:19 PM
  • Marked as answer by Noel D PatonModerator Wednesday, December 3, 2014 1:31 PM

  Wednesday, October 1, 2014 5:52 AM

  Moderator