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Validation failure RRS feed

  • Question

  • when i run the diagnostics i pass everything, but the validation still just redirects me to the Microsoft site with no errors or acknowledgement that i have been validated or not. am i doing this wrong? i went to the link:

    http://www.microsoft.com/genuine/diag/RunDiags.aspx?displaylang=en

    then tried to validate at:

    http://www.microsoft.com/genuine/validate/

    validation runs and i get re directed to:

    http://www.microsoft.com/genuine/validate/ValidationResult.aspx?displaylang=en&PageName=validate

    i have tried this in both IE and Firefox with the same results.

    • Split by Noel D PatonModerator Tuesday, October 2, 2012 7:05 PM Split from XP and move to appropriate Windows 7 forum
    Thursday, August 30, 2012 3:13 PM

Answers

All replies

  • That's supposed to happen - what actually happens when you get there?

    do you see the spinning circle? - does it progress beyond that?

    Please go to www.microsoft.com/genuine/diag and see what it has to say.

    Then run another MGADiag report, and post the result


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth



    Thursday, August 30, 2012 3:30 PM
    Moderator
  • i see a spinning circle and a box that says validation in progress. it seems to complete but just redirects me to the windows site that says "welcome to windows"

    what i need to know is how do i get the validation code so i can download:

    http://www.microsoft.com/en-us/download/details.aspx?id=3628

    if i just click validate with no code in the box i get sent to back to this:

    http://windows.microsoft.com/en-us/windows/genuine

    either its not validating me or there is no way to download this update as an installable. i have tried to find it with WSUS 3.0 but it wont show up.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-6PPWG-MG2QM-MF4FF
    Windows Product Key Hash: 6rvCC1Z4zy4dqXtbL6bgc0j7sRM=
    Windows Product ID: 00371-835-0440992-85259
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {A50C4AF3-6582-46BF-912B-ABC9857442FE}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.120401-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A50C4AF3-6582-46BF-912B-ABC9857442FE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MF4FF</PKey><PID>00371-835-0440992-85259</PID><PIDType>5</PIDType><SID>S-1-5-21-2392753626-1164700826-112250145</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq dx2250 Microtower</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>MS7297 1.08</Version><SMBIOSVersion major="2" minor="5"/><Date>20070822000000.000000+000</Date></BIOS><HWID>07BB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-835-044099-00-1033-7600.0000-2852009
    Installation ID: 008034904626845883986900343161365535495331512655621191
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: MF4FF
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 8/30/2012 12:22:10 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:30:2012 12:10
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIABAABAAEAAAABAAAAAgABAAEAJJTKIG3NYpKQpriRjOo2FxjoFKXWjjgtwArI9A==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-BPC
      FACP            HPQOEM        SLIC-BPC
      HPET            HPQOEM        SLIC-BPC
      MCFG            HPQOEM        SLIC-BPC
      SSDT            PTLTD         POWERNOW
      SLIC            HPQOEM        SLIC-BPC

    Thursday, August 30, 2012 5:24 PM
  • also i get a server not found when i go to your link

    Thursday, August 30, 2012 5:34 PM
  • What EXACTLY are you attempting t do that requires validation - it sounds to me as if you're passing validation, but something else is amiss.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, August 30, 2012 6:55 PM
    Moderator
  • i am trying to download a windows update; Group Policy Preference Client Side Extensions for Windows XP (KB943729)

    ,so i can manually put it on my clients. MS requires that i "validate" my copy of windows before i download this update from the following link: http://www.microsoft.com/en-us/download/details.aspx?id=3628 for some reason this link may not go straight to the DL so just search Google for "(KB943729) DL" if the link does not work. On the download page, if you select continue, another page appears with two options "continue" or "validate" if i choose "continue" i get prompted to download "genuinecheck.exe" but it does not work. i receive a message from Windows Genuine Advantage stating:

    "this version of the Windows Genuine Advantage validation tool is no longer supported. please download the newest version and ensure that your system clock is accurate"

    i click OK and that's it. nothing, no redirection to the newest version or anything like that. i have tried to do this process on xp,7 x32 and server 2008R2 x64 in both Firefox and IE.

    so, i came upon the method for validation talked about in this thread. because it was the only thing i could find for "validating windows" or "Windows Genuine Advantage validation tool" i figured i could validate and maybe the download would work. after the validation, however i don't receive any codes for my update download so i cant enter the code and proceed to get the update! its all very frustrating, i have been trying to get this update since last Tuesday.


    Friday, August 31, 2012 2:40 PM
  • Your link works fine for me in 32-bit IE9 on Win7 - I end up at http://www.microsoft.com/en-us/download/details.aspx?id=3628&hash=hh954QuKNFD9Ndo1aiWeAT8uP2YNR8uS155N1XzZM%2b9Z8SKK5ovE%2bP5XU2LqTc7%2fEcFhotjHZTD%2b7py2gwnrKA%3d%3d

    clicking on the Continue button on the page, after a few seconds the page refreshes, and the Continue button changes to a Download button.

    (I see I omitted the '.com' from the link I gave earlier - that's what comes of trying to do too many things at once - use http://www.microsoft.com/genuine/diag )

    I say again - you MUST use Internet Explorer for all validation-related stuff, including downloads.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Friday, August 31, 2012 3:20 PM
    Moderator
  • AH HA! i knew i had to be doing something wrong. i guess i must have only tested the validation in IE not the actual download. this kind of thing is the only problem i have with Firefox. i use it so much i exclude the use of other browsers whenever possible. THANK YOU!
    Friday, August 31, 2012 3:32 PM
  • You're welcome - glad we got it sorted in the end :)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, August 31, 2012 5:08 PM
    Moderator
  • Your link works fine for me in 32-bit IE9 on Win7 - I end up at http://www.microsoft.com/en-us/download/details.aspx?id=3628&hash=hh954QuKNFD9Ndo1aiWeAT8uP2YNR8uS155N1XzZM%2b9Z8SKK5ovE%2bP5XU2LqTc7%2fEcFhotjHZTD%2b7py2gwnrKA%3d%3d

    clicking on the Continue button on the page, after a few seconds the page refreshes, and the Continue button changes to a Download button.

    (I see I omitted the '.com' from the link I gave earlier - that's what comes of trying to do too many things at once - use http://www.microsoft.com/genuine/diag )

    I say again - you MUST use Internet Explorer for all validation-related stuff, including downloads.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth



    Noel's answer was marked as an answer already? That's strange that it wasn't showing.

    Ed Price (a.k.a User Ed), SQL Server Customer Program Manager (Blog, Twitter, Wiki)

    Tuesday, October 2, 2012 10:26 PM
    Owner