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Installing onto 2nd computer using product key RRS feed

  • Question

  • How do I install Live OneCare to another computer without using the CD?  We tried entering the product code because it just expired on the other computer but it won't accept the new product code.  It says it has already been used the number of times allow & it has only been installed on one computer.  I am trying to install it on my son's computer who lives in another city without using the CD.  Please help!

     

    Sunday, March 2, 2008 7:23 PM

Answers

  • If you have an active subscription, which is what was created when you activated on the first computer, you need to use the same LiveID on the subsequent activations. You can't use the same key twice. If you are arriving at a screen to purchase or provide a token, you are likely not using the same LiveID as the subscription ID.

     

    On the first PC, open OneCare and click Help and then About to see your Subscription ID. That is the LiveID to sign in with.

    -steve

    Saturday, March 8, 2008 1:20 AM
    Moderator