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Windows Vista Vlidation Error RRS feed

  • Question

  • I tried to Download the 940105 package for my system because I was hitting the 2GB limit. And when it got to the windows validation screen, I got hit with this error

     

    You have encountered an unknown error. Please contact your local product support team for further assistance with this issue.

    [0x80080299]
     
    My windows is genuine, came with the tech guys upgrade disk. My vista says Genuine on system porperties page. I have run the Microsoft Genuine Advantage Diagnostic Tool and when I click continue it give me the following error message
     
    C:\Windows\system32\slcext.dll is either not designed to run on windows or it contains an error. Try installing the program using the original installation media or contanct your system administrator for support.
     
    It then runs and this is the code I get
     
    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A, hr = 0x800700c1
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-XJJPT-CFVQK-HC7Y7
    Windows Product Key Hash: aT3vGL/mH/ZDgIhtsXu8HUOH4Sg=
    Windows Product ID: 89578-016-0846172-71340
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {4CAD2B4F-DC80-4677-9471-B9C6C8E75E56}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    WgaER Data-->
    Grace Flag: 0x0
    Commit: N/A, hr = 0xc004f012
    Reboot Flag: 0x0
    ThreatID(s): N/A, hr = 0xc004f012
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002
    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status:
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2968-80070002_B4D0AA8B-531-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slcext.dll
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4CAD2B4F-DC80-4677-9471-B9C6C8E75E56}</UGUID><Version>1.7.0062.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HC7Y7</PKey><PID>89578-016-0846172-71340</PID><PIDType>5</PIDType><SID>S-1-5-21-1976218359-3355346389-2320281688</SID><SYSTEM><Manufacturer>DIXONSXP</Manufacturer><Model>MS-7255</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20061117000000.000000+000</Date></BIOS><HWID>5B323507018400EA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>2183BF1BF302D86</Val><Hash>mo2gjUzDKuV14JPHzGiaFCpJL2E=</Hash><Pid>89388-707-5245955-65121</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 
    Spsys.log Content: 0x80070002
     
    Any help will be appreciated. Thanks
    Monday, October 29, 2007 12:23 PM

Answers

  •  

    Hi rex41e,

     

      Your copy of Vista is, indeed, Genuine. What I believe is happening is you may not have your system setting set up to allow activation to process correctly. To confirm the setting are correct, I suggest going to http://microsoft.com/genuine/diag and click the 'Start Diagnostic' and if anything mis-configurations are found, click the 'Resolve Now' button and the site should provide directions on how to solve the problem.

     

      If this does not resolve the issue, please open a WGA (no cost) Support Request at http://go.microsoft.com/fwlink/?linkid=52029 for additional help.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Wednesday, November 7, 2007 11:55 PM