When I uninstall all Office Pro software (before installing newly purchased copy), will I lose my contact information? RRS feed

  • Question

  • I've received notice that my Office Professional software is not valid.  I have purchased the new software ($500), but see that I need to uninstall the existing programs before reinstalling my new software.  By doing this, will I lose my contact information in outlook?  I have lots of valuable information that I do not want to lose.  What steps need to be taken
    Also, If I buy the Office Professional software now, will I get the Office 2010 update for free when it becomes available?  I'd hate to have to drop several hundred more dollars when you are on the verge of releasing this.
    Monday, March 15, 2010 12:08 PM


  • Hello johndoe777,

    Your contacts (as well as your email, to do, notes, etc) in Outlook are contained in the Outlook database files that end in .pst.  These files are stored within your user account's profile folders and are normally not affected by installing or uninstalling Outlook and/or Office.

    But there is much more about Oulook than the data in the .pst  files.  This link http://www.backup4all.com/kb/backup-outlook-emails-and-settings-125.html has a very useful list of all of the files that need to be backed up to properly backup an Outlook installation.

    Your question leads me to believe that you do not regularly backup your Outlook, and may not have any sort of regular backup in place.  This would be the perfect time to correct that problem.  You did not mention which Windows you are using, but the Backup in Vista and Win7 are vastly improved over XP, and even XP's clunky backup is better than no backup.

    Please have a look at this web page to determine if you meet the requirements for the Office 2010 Technology Guarantee:
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, March 15, 2010 1:27 PM