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Windows 7 Advantage error 0xC8000247 RRS feed

  • Question

  • my quad core 64 bit PC with a 2tb hard drive

    with Windows 7 home premium has this pop up

    that shows up 4-5 times a day and says "this

    is not a genuine copy of windows ask for

    genuine microsoft software." then at the

    bottom it says resolve online. so i

    downloaded the windows activation update that

    it told me to. i ran it and just as its

    almost finished it says "update installation

    failed. Error information - 0xC8000247." Iran

    another dianostic program that checked all

    the issues related to this problem (eg

    cookies, etc) which said everything was fine.

    I have installed hundreds of copies of xp and

    never seen anything this insane. Has

    microsoft gotten so greedy that its virtually

    impossible to install a legitmate copy of Win

    ??? I have wasted a lot of time and effort on

    what should be a simple installation.

    In any event I in wasting a lot of time on

    research I found that i HAD TO DUMP THE

    STATUS OF MY pc WHICH IS AS FOLLOWS:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr =

    0xc004f012
    Windows Product Key: *****-*****-9JJQW-

    T728B-49MCK
    Windows Product Key Hash:

    IgqQ3a8/tASKnpHXzBQT+ScViLo=
    Windows Product ID: 00359-OEM-8703773-38574
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version:

    6.1.7601.2.00010300.1.0.003
    ID: {7E46C585-397A-4AF7-8D84-3D9BF6145536}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr =

    0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-

    80041010_025D1FF3-229-80041010_025D1FF3-230-

    1_025D1FF3-517-80040154_025D1FF3-237-

    80040154_025D1FF3-238-2_025D1FF3-244-

    80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE

    8.0; Win32)
    Default Browser: C:\Program Files

    (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not

    marked as safe: Disabled
    Allow scripting of Internet Explorer

    Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for

    scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat

    \watadminsvc.exe[7.1.7600.16395], Hr =

    0x80092003
    File Mismatch: C:\Windows\system32\wat

    \watux.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows

    \system32\sppobjs.dll[6.1.7601.17514], Hr =

    0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll

    [6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows

    \system32\sppcext.dll[6.1.7600.16385], Hr =

    0x800b0100
    File Mismatch: C:\Windows

    \system32\sppwinob.dll[6.1.7601.17514], Hr =

    0x80092003
    File Mismatch: C:\Windows\system32\slc.dll

    [6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows

    \system32\slcext.dll[6.1.7600.16385], Hr =

    0x800b0100
    File Mismatch: C:\Windows

    \system32\sppuinotify.dll[6.1.7600.16385], Hr

    = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe

    [6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows

    \system32\sppcomapi.dll[6.1.7601.17514], Hr =

    0x800b0100
    File Mismatch: C:\Windows

    \system32\sppcommdlg.dll[6.1.7600.16385], Hr

    = 0x800b0100
    File Mismatch: C:\Windows

    \system32\sppsvc.exe[6.1.7601.17514], Hr =

    0x80092003
    File Mismatch: C:\Windows\system32\drivers

    \spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers

    \spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows

    \system32\systemcpl.dll[6.1.7601.17514], Hr =

    0x800b0100
    File Mismatch: C:\Windows

    \system32\user32.dll[6.1.7601.17514], Hr =

    0x800b0100

    Other data-->
    Office Details:

    <GenuineResults><MachineData><UGUID>

    {7E46C585-397A-4AF7-8D84-3D9BF6145536}

    </UGUID><Version>1.9.0027.0</Version><OS>6.1.

    7601.2.00010300.1.0.003</OS><Architecture>x64

    </Architecture><PKey>*****-*****-*****-

    *****-49MCK</PKey><PID>00359-OEM-8703773-

    38574</PID><PIDType>3</PIDType><SID>S-1-5-21

    -3985407528-3907389872-

    934000862</SID><SYSTEM><Manufacturer>INTEL</M

    anufacturer><Model>DG43NB</Model></SYSTEM><BI

    OS><Manufacturer>Intel

    Corp.</Manufacturer><Version>NBG4310H.86A.010

    4.2010.0122.1624</Version><SMBIOSVersion

    major="2"

    minor="4"/><Date>20100122000000.000000+000</D

    ate></BIOS><HWID>DC643407018400F8</HWID><User

    LCID>0409</UserLCID><SystemLCID>0409</SystemL

    CID><TimeZone>Pacific Standard Time(GMT-

    08:00)

    </TimeZone><iJoin>0</iJoin><SBID><stat>3</sta

    t><msppid></msppid><name></name><model></mode

    l></SBID><OEM/><GANotification/></MachineData

    ><Software><Office><Result>100</Result><Produ

    cts><Product GUID="{91120000-0012-0000-0000-

    0000000FF1CE}"><LegitResult>100</LegitResult>

    <Name>Microsoft Office Standard

    2007</Name><Ver>12</Ver><Val>4778CC0245EF710<

    /Val><Hash>eLKkhTPuBzgwp8l2twBQB1wwrsQ=</Hash

    ><Pid>81607-904-2065357-

    64186</Pid><PidType>1</PidType></Product></Pr

    oducts><Applications><App Id="16"

    Version="12" Result="100"/><App Id="18"

    Version="12" Result="100"/><App Id="1A"

    Version="12" Result="100"/><App Id="1B"

    Version="12"

    Result="100"/></Applications></Office></Softw

    are></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version:

    6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System -

    Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-

    a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-

    d6ec3f16059f
    Extended PID: 00359-00174-037-738574-02-1033

    -7601.0000-1212012
    Installation ID:

    009196243615436896910993215414428586689463719

    796782544
    Processor Certificate URL:

    http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL:

    http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL:

    http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL:

    http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 49MCK
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 4/30/2012 10:05:52 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 4:29:2012 21:45
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version:

    7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%

    \system32\sppobjs.dll
    Tampered File: %systemroot%

    \system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%

    \system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%

    \system32\sppwinob.dll
    Tampered File: %systemroot%

    \system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%

    \system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%

    \system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%

    \system32\slui.exe|slui.exe.mui|COM

    Registration
    Tampered File: %systemroot%

    \system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%

    \system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%

    \system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers

    \spsys.sys


    HWID Data-->
    HWID Hash Current:

    MgAAAAIAAwABAAIAAAABAAAAAQABAAEA6GGOk

    +7YlMHKzUBT4l8UTzBeNIEarNosTFg=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    

    OEMTableID Value
      APIC            INTEL        DG43NB
      FACP            INTEL        DG43NB
      HPET            INTEL         DG43NB  
      MCFG            INTEL         DG43NB  
      ASF!            INTEL         DG43NB

    What should I do to solve this problem??

    Thanks

     
    Monday, May 7, 2012 5:52 PM

Answers

  • "Ron Perh" wrote in message news:16655702-af65-4fca-ad71-a5f12656b25d...
    my quad core 64 bit PC with a 2tb hard drive

    with Windows 7 home premium has this pop up

    that shows up 4-5 times a day and says "this

    is not a genuine copy of windows ask for

    genuine microsoft software." then at the

    bottom it says resolve online. so i

    downloaded the windows activation update that

    it told me to. i ran it and just as its

    almost finished it says "update installation

    failed. Error information - 0xC8000247." Iran

    another dianostic program that checked all

    the issues related to this problem (eg

    cookies, etc) which said everything was fine.

    I have installed hundreds of copies of xp and

    never seen anything this insane. Has

    microsoft gotten so greedy that its virtually

    impossible to install a legitmate copy of Win

    ??? I have wasted a lot of time and effort on

    what should be a simple installation.

    In any event I in wasting a lot of time on

    research I found that i HAD TO DUMP THE

    STATUS OF MY pc WHICH IS AS FOLLOWS:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr =

    0xc004f012
    Windows Product Key: *****-*****-9JJQW-

    T728B-49MCK
    Windows Product Key Hash:

    IgqQ3a8/tASKnpHXzBQT+ScViLo=
    Windows Product ID: 00359-OEM-8703773-38574
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version:

    6.1.7601.2.00010300.1.0.003


    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat

    \watadminsvc.exe[7.1.7600.16395], Hr =

    0x80092003
    File Mismatch: C:\Windows\system32\wat

    \watux.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows

    \system32\sppobjs.dll[6.1.7601.17514], Hr =

    0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll

    [6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows

    \system32\sppcext.dll[6.1.7600.16385], Hr =

    0x800b0100
    File Mismatch: C:\Windows

    \system32\sppwinob.dll[6.1.7601.17514], Hr =

    0x80092003
    File Mismatch: C:\Windows\system32\slc.dll

    [6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows

    \system32\slcext.dll[6.1.7600.16385], Hr =

    0x800b0100
    File Mismatch: C:\Windows

    \system32\sppuinotify.dll[6.1.7600.16385], Hr

    = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe

    [6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows

    \system32\sppcomapi.dll[6.1.7601.17514], Hr =

    0x800b0100
    File Mismatch: C:\Windows

    \system32\sppcommdlg.dll[6.1.7600.16385], Hr

    = 0x800b0100
    File Mismatch: C:\Windows

    \system32\sppsvc.exe[6.1.7601.17514], Hr =

    0x80092003
    File Mismatch: C:\Windows\system32\drivers

    \spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers

    \spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows

    \system32\systemcpl.dll[6.1.7601.17514], Hr =

    0x800b0100
    File Mismatch: C:\Windows

    \system32\user32.dll[6.1.7601.17514], Hr =

    0x800b0100

    Other data-->
    <SYSTEM><Manufacturer>INTEL</Manufacturer><Model>DG43NB</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>NBG4310H.86A.0104.2010.0122.1624</Version>
    <SMBIOSVersion major="2" minor="4"/><Date>20100122000000.000000+000</Date></BIOS


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System -

    Windows(R) 7, OEM_COA_NSLP channel
    Partial Product Key: 49MCK
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 4/30/2012 10:05:52 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21



    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table


    What should I do to solve this problem??

    Thanks

     
     
    The problem lies with the file integrity.
    This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -
    Installing the Intel Rapid Storage Drivers
    try downloading and installing them from here -
    Once complete, please reboot twice, then post another MGADiag report.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 7, 2012 6:45 PM
    Moderator

All replies

  • "Ron Perh" wrote in message news:16655702-af65-4fca-ad71-a5f12656b25d...
    my quad core 64 bit PC with a 2tb hard drive

    with Windows 7 home premium has this pop up

    that shows up 4-5 times a day and says "this

    is not a genuine copy of windows ask for

    genuine microsoft software." then at the

    bottom it says resolve online. so i

    downloaded the windows activation update that

    it told me to. i ran it and just as its

    almost finished it says "update installation

    failed. Error information - 0xC8000247." Iran

    another dianostic program that checked all

    the issues related to this problem (eg

    cookies, etc) which said everything was fine.

    I have installed hundreds of copies of xp and

    never seen anything this insane. Has

    microsoft gotten so greedy that its virtually

    impossible to install a legitmate copy of Win

    ??? I have wasted a lot of time and effort on

    what should be a simple installation.

    In any event I in wasting a lot of time on

    research I found that i HAD TO DUMP THE

    STATUS OF MY pc WHICH IS AS FOLLOWS:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr =

    0xc004f012
    Windows Product Key: *****-*****-9JJQW-

    T728B-49MCK
    Windows Product Key Hash:

    IgqQ3a8/tASKnpHXzBQT+ScViLo=
    Windows Product ID: 00359-OEM-8703773-38574
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version:

    6.1.7601.2.00010300.1.0.003


    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat

    \watadminsvc.exe[7.1.7600.16395], Hr =

    0x80092003
    File Mismatch: C:\Windows\system32\wat

    \watux.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows

    \system32\sppobjs.dll[6.1.7601.17514], Hr =

    0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll

    [6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows

    \system32\sppcext.dll[6.1.7600.16385], Hr =

    0x800b0100
    File Mismatch: C:\Windows

    \system32\sppwinob.dll[6.1.7601.17514], Hr =

    0x80092003
    File Mismatch: C:\Windows\system32\slc.dll

    [6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows

    \system32\slcext.dll[6.1.7600.16385], Hr =

    0x800b0100
    File Mismatch: C:\Windows

    \system32\sppuinotify.dll[6.1.7600.16385], Hr

    = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe

    [6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows

    \system32\sppcomapi.dll[6.1.7601.17514], Hr =

    0x800b0100
    File Mismatch: C:\Windows

    \system32\sppcommdlg.dll[6.1.7600.16385], Hr

    = 0x800b0100
    File Mismatch: C:\Windows

    \system32\sppsvc.exe[6.1.7601.17514], Hr =

    0x80092003
    File Mismatch: C:\Windows\system32\drivers

    \spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers

    \spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows

    \system32\systemcpl.dll[6.1.7601.17514], Hr =

    0x800b0100
    File Mismatch: C:\Windows

    \system32\user32.dll[6.1.7601.17514], Hr =

    0x800b0100

    Other data-->
    <SYSTEM><Manufacturer>INTEL</Manufacturer><Model>DG43NB</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>NBG4310H.86A.0104.2010.0122.1624</Version>
    <SMBIOSVersion major="2" minor="4"/><Date>20100122000000.000000+000</Date></BIOS


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System -

    Windows(R) 7, OEM_COA_NSLP channel
    Partial Product Key: 49MCK
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 4/30/2012 10:05:52 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21



    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table


    What should I do to solve this problem??

    Thanks

     
     
    The problem lies with the file integrity.
    This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -
    Installing the Intel Rapid Storage Drivers
    try downloading and installing them from here -
    Once complete, please reboot twice, then post another MGADiag report.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 7, 2012 6:45 PM
    Moderator
  • Mr Paton

    I did exactly what you asked above, rebooted twice 

    and the report is below. Maybe its just me but I don't

    see what updating the intel raid driver has

    to do with licensing?? The PC doesn't have

    raid drives anyway?

    What happened here is we built a model PC win

    7 system for our company to replace all of

    our XP systems. This took a lot of effort

    since we installed a lot of software apps on

    the model win 7 system. All other PC's have

    the exact same hardware, so we planned to

    clone the model system to each of these PCs

    using Win 7 image backup/restore software. We

    didn't want to put the license on the model

    system until after it was cloned, but we ran

    past the 30 day grace period and the license

    error message became a real nuisance!! So we

    put in the first license in the model system

    by necessity. We reasoned that win 7 had a way

    to change the license, so it SHOULD WORK BUT

    DIDN'T. We have no authentication errors on

    our model system, but do on the clone with

    the only difference being we changed the

    serial number on the clone to another VALID

    license!! Because you have apparently

    over killed the license process, we are not

    sure how to get out of this mess. We

    certainly don't want too waste days building

    another model system simply because Win 7 has

    screwed up authentication system or possibly

    backup/restore system does not work properly? Clearly something is

    nowhere near user friendly. What do we do!!

    We are behind schedule and very close to

    scraping the project. We will return the PCs and WIN 7

    software until Win 7 gets its act together. We

    never had this problem building Win XP

    systems.



    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr =

    0xc004f012
    Windows Product Key: *****-*****-9JJQW-

    T728B-49MCK
    Windows Product Key Hash:

    IgqQ3a8/tASKnpHXzBQT+ScViLo=
    Windows Product ID: 00359-OEM-8703773-38574
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version:

    6.1.7601.2.00010300.1.0.003
    ID: {7E46C585-397A-4AF7-8D84-3D9BF6145536}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr =

    0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-

    80041010_025D1FF3-229-80041010_025D1FF3-230-

    1_025D1FF3-517-80040154_025D1FF3-237-

    80040154_025D1FF3-238-2_025D1FF3-244-

    80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE

    8.0; Win32)
    Default Browser: C:\Program Files

    (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not

    marked as safe: Disabled
    Allow scripting of Internet Explorer

    Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for

    scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details:

    <GenuineResults><MachineData><UGUID>

    {7E46C585-397A-4AF7-8D84-3D9BF6145536}

    </UGUID><Version>1.9.0027.0</Version><OS>6.1.

    7601.2.00010300.1.0.003</OS><Architecture>x64

    </Architecture><PKey>*****-*****-*****-

    *****-49MCK</PKey><PID>00359-OEM-8703773-

    38574</PID><PIDType>3</PIDType><SID>S-1-5-21

    -3985407528-3907389872-

    934000862</SID><SYSTEM><Manufacturer>INTEL</M

    anufacturer><Model>DG43NB</Model></SYSTEM><BI

    OS><Manufacturer>Intel

    Corp.</Manufacturer><Version>NBG4310H.86A.010

    4.2010.0122.1624</Version><SMBIOSVersion

    major="2"

    minor="4"/><Date>20100122000000.000000+000</D

    ate></BIOS><HWID>DC643407018400F8</HWID><User

    LCID>0409</UserLCID><SystemLCID>0409</SystemL

    CID><TimeZone>Pacific Standard Time(GMT-

    08:00)

    </TimeZone><iJoin>0</iJoin><SBID><stat>3</sta

    t><msppid></msppid><name></name><model></mode

    l></SBID><OEM/><GANotification/></MachineData

    ><Software><Office><Result>100</Result><Produ

    cts><Product GUID="{91120000-0012-0000-0000-

    0000000FF1CE}"><LegitResult>100</LegitResult>

    <Name>Microsoft Office Standard

    2007</Name><Ver>12</Ver><Val>4778CC0245EF710<

    /Val><Hash>eLKkhTPuBzgwp8l2twBQB1wwrsQ=</Hash

    ><Pid>81607-904-2065357-

    64186</Pid><PidType>1</PidType></Product></Pr

    oducts><Applications><App Id="16"

    Version="12" Result="100"/><App Id="18"

    Version="12" Result="100"/><App Id="1A"

    Version="12" Result="100"/><App Id="1B"

    Version="12"

    Result="100"/></Applications></Office></Softw

    are></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version:

    6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System -

    Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-

    a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-

    d6ec3f16059f
    Extended PID: 00359-00174-037-738574-02-1033

    -7601.0000-1212012
    Installation ID:

    022145538545181876038241633173836182651944649

    852876620
    Processor Certificate URL:

    http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL:

    http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL:

    http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL:

    http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 49MCK
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 5/7/2012 9:38:58 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:6:2012 22:06
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version:

    7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current:

    MgAAAAIAAwABAAEAAAACAAAAAQABAAEA6GGOk

    +7YlMHKzUBT4l8UTzCzYj0arNosTFg=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    

    OEMTableID Value
      APIC            INTEL        

    DG43NB
      FACP            INTEL        

    DG43NB
      HPET            INTEL         

    DG43NB  
      MCFG            INTEL         

    DG43NB  
      ASF!            INTEL         

    DG43NB

    Tuesday, May 8, 2012 5:09 AM
  • "Ron Perh" wrote in message news:b03796f8-7a13-4da7-b08e-1f8a93007446...

    Mr Paton

    I did exactly what you asked above, rebooted twice

    and the report is below. Maybe its just me but I don't

    see what updating the intel raid driver has

    to do with licensing?? The PC doesn't have

    raid drives anyway?

    What happened here is we built a model PC win

    7 system for our company to replace all of

    our XP systems. This took a lot of effort

    since we installed a lot of software apps on

    the model win 7 system. All other PC's have

    the exact same hardware, so we planned to

    clone the model system to each of these PCs

    using Win 7 image backup/restore software. We

    didn't want to put the license on the model

    system until after it was cloned, but we ran

    past the 30 day grace period and the license

    error message became a real nuisance!! So we

    put in the first license in the model system

    by necessity. We reasoned that win 7 had a way

    to change the license, so it SHOULD WORK BUT

    DIDN'T. We have no authentication errors on

    our model system, but do on the clone with

    the only difference being we changed the

    serial number on the clone to another VALID

    license!! Because you have apparently

    over killed the license process, we are not

    sure how to get out of this mess. We

    certainly don't want too waste days building

    another model system simply because Win 7 has

    screwed up authentication system or possibly

    backup/restore system does not work properly? Clearly something is

    nowhere near user friendly. What do we do!!

    We are behind schedule and very close to

    scraping the project. We will return the PCs and WIN 7

    software until Win 7 gets its act together. We

    never had this problem building Win XP

    systems.



    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->





     
    I'm not sure what it does either - but it does fix around 80% of the instances of this problem (which appears to be related to the Cryptographics services). It provides drivers not only for RAID, but also for ordinary hard drive access.
     
    It's fixed your problem anyhow :)
     
    Win 7 is very much more stable than XP - and much more secure - and since XP goes out of support soon, you'd be well-advised to continue with Win7. You'll have to learn the wrinkles sooner or later, and it's better, sooner, or you'll end up having to  make the jump direct to Win8 - which I suspect is going to cause problems in the business market, unless MS do something unexpected.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, May 8, 2012 7:23 AM
    Moderator
  • Mr. Paton

    Your fix worked. We can't believe that a driver caused this problem because the clone PC is identical to the master PC, so the drivers should have worked??

    We would have never figured this out without your help. Thank You!!

    We felt that running the driver update wasn't even worth testing until we got your reply. When we attempted to do a WIN 7 update it worked and we haven't had any pop up licensing error messages, so I guess we are good to go. Thanks again!!!

    Ron

    Tuesday, May 8, 2012 5:47 PM
  • "Ron Perh" wrote in message news:56f76136-1ff2-47f8-b7b9-d26b5c0895ae...

    Mr. Paton

    Your fix worked. We can't believe that a driver caused this problem because the clone PC is identical to the master PC, so the drivers should have worked??

    We would have never figured this out without your help. Thank You!!

    We felt that running the driver update wasn't even worth testing until we got your reply. When we attempted to do a WIN 7 update it worked and we haven't had any pop up licensing error messages, so I guess we are good to go. Thanks again!!!

    Ron

    <chuckle> - Surprised the heck out of me when it worked on a machine that I didn't even think the drivers would install on, first time!
     
    Glad it worked for you.
     
    Good luck.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, May 8, 2012 6:11 PM
    Moderator