CRM - Knowledge Base - enable HTML RRS feed

  • Question

  • Would like to enable HTML in the main body of Knowledge Base articles. Main reason is to allow links to be created within the articles.

    Is this possible, perhaps with some type of plugin?


    Friday, November 7, 2014 9:31 PM

All replies

  • HMTL is not supported through any standard configuration. The KB Article still remains one of the crippled features of Dynamics CRM. As an alternative, you could use a SharePoint library storing all promotional materials and knowledge base articles in various formats, and point to them from that location. Just a work-around.
    • Proposed as answer by Nico-TMVP Saturday, November 8, 2014 2:26 AM
    Saturday, November 8, 2014 2:26 AM