Computer will not restart after security update. RRS feed

  • Question

  • I did a One Care tune up and it told me that I needed to find and install security updates from the website.  So I did!  After the update I was prompted to restart the computer.  I chose to restart.  The computer turned off and when it attempted to startup it repeated a cycle of (Compaq start up, please wait while windows starts, and the windows xp Welcome) screens.  Then the computer would turn off and do it again.  OVER AND OVER AND OVER!!!!!  The computer will not completely startup all the way to my desktop.  WTF.  Anyone else experience this?  Also I can't find a 1 800 number for customer support.
    Sunday, October 12, 2008 9:02 PM