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Please help with a valid productkey RRS feed

  • Question

  • Hi there

     

    Can somebody please help me. I applied for the trail productkey for office 2007 proffesional and all the keys they gave me is invalid. At the moment I am stuck. I cannot use any of my programmes as I installed the office and now no productkey is working. It only say invalif key please check and retype. I mailed microsoft and now they want me to purchase a online support. I don't need support I need a valid productkey.

     

    Please give me a key that will work. My email is mel@pclogix.co.za or melonie007@hotmail.com.

    Thursday, December 6, 2007 1:12 PM

Answers

  • Please follow this simple troubleshooting procedure:

     

    1. Download and install the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Thursday, December 6, 2007 4:53 PM
    Moderator