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After Installing Dynamics CRM 2011 Outlook Client starts slow RRS feed

  • Question

  • Hy everyone.

    Wen have a Dynamics CRM 2011 on Premise Installation. I have one Client facing Issues where it takes up to two minutes to load Outlook. We are running it on Win 7 64 Bit with Office 2010 32 Bit and 8 GB of RAM. I already tried the usual ways. Uninstall CRM Addin. Uninstall Outlook. ...

    Can someone maybe take a look at this trace file and give me a hint what exactly is going on?

    # CRM Tracing Version 1.1 Unmanaged
    # LocalTime: 2013-06-14 09:05:37.102
    # Categories: *:Verbose
    # Schedule: No registry key - using default value: Daily
    # ComputerName: INNJS-WS-132
    # CRMVersion: 5.0.9690.3448
    [2013-06-14 09:05:37.102] Process:OUTLOOK |Thread:6104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 19
    [2013-06-14 09:05:37.102] Process:OUTLOOK |Thread:6104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 23
    [2013-06-14 09:05:37.102] Process:OUTLOOK |Thread:6104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 50
    [2013-06-14 09:05:37.102] Process:OUTLOOK |Thread:4768 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 19
    [2013-06-14 09:05:37.102] Process:OUTLOOK |Thread:4768 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 23
    [2013-06-14 09:05:37.102] Process:OUTLOOK |Thread:6104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 57
    [2013-06-14 09:05:37.102] Process:OUTLOOK |Thread:6104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:05:37.102] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Initialize' State is going to execute. OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 73
    [2013-06-14 09:05:37.102] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:05:37.117] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Initialize' State execution SUCCEED.OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 83
    [2013-06-14 09:05:37.117] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Network' State is going to execute. OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 73
    [2013-06-14 09:05:37.117] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:05:37.227] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Network' State execution SUCCEED.OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 83
    [2013-06-14 09:05:37.227] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'CrmServer' State is going to execute. OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 73
    [2013-06-14 09:05:37.227] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    # CRM Tracing Version 1.1 Unmanaged
    # LocalTime: 2013-06-14 09:05:37.227
    # Categories: *:Verbose
    # Schedule: No registry key - using default value: Daily
    # ComputerName: INNJS-WS-132
    # CRMVersion: 5.0.9690.3448
    [2013-06-14 09:05:37.227] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\46417\src\application\outlook\addin\crmserverstate.cpp Line: 43
    >hr = 0x80004005
    [2013-06-14 09:05:37.227] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 85
    [2013-06-14 09:05:37.227] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Authentication' State is going to execute. OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 73
    [2013-06-14 09:05:37.227] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:05:37.227] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\46417\src\application\outlook\addin\common.cpp Line: 70
    >hr = 0x80004002
    [2013-06-14 09:05:37.227] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\46417\src\application\outlook\addin\common.cpp Line: 152
    >hr = 0x80004002
    [2013-06-14 09:05:37.227] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\46417\src\application\outlook\addin\common.cpp Line: 87
    >hr = 0x80004002
    [2013-06-14 09:05:38.235] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Authentication' State execution SUCCEED.OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 83
    [2013-06-14 09:05:38.235] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Online' State is going to execute. OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 73
    [2013-06-14 09:05:38.235] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:05:38.235] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Online' State execution SUCCEED.OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 83
    [2013-06-14 09:05:38.235] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Enable' State is going to execute. OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 73
    [2013-06-14 09:05:38.235] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:05:38.500] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Enable' State execution SUCCEED.OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 83
    [2013-06-14 09:05:38.500] Process:OUTLOOK |Thread:6124 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Value of bInitialized 0 Function: CAddinStateManager::HrClientInitMutex File: c:\bt\46417\src\application\outlook\addin\addinstatemanager.cpp Line: 448
    [2013-06-14 09:05:38.500] Process:OUTLOOK |Thread:6104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:05:38.500] Process:OUTLOOK |Thread:6104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key StateManagerPollInterval failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:06:14.13] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Set global outlook application pointer Function: SetOutlookAppGlobal File: c:\bt\46417\src\application\outlook\addin\common.cpp Line: 124
    [2013-06-14 09:06:14.76] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Event ExplorerEvents::Shutdown received. Function: CExplorerEventsRoot::Shutdown File: c:\bt\46417\src\application\outlook\addin\explorerevents.cpp Line: 79
    [2013-06-14 09:06:14.76] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key BarGroupName failed Function: FReadWzRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 315
    [2013-06-14 09:06:14.76] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key CommandBarName failed Function: FReadWzRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 315
    [2013-06-14 09:06:14.76] Process:OUTLOOK |Thread:5960 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 19
    [2013-06-14 09:06:14.76] Process:OUTLOOK |Thread:5960 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 23
    [2013-06-14 09:06:14.76] Process:OUTLOOK |Thread:6104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:06:14.76] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Initialize' State is going to execute. OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 73
    [2013-06-14 09:06:14.76] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:06:14.76] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Initialize' State execution SUCCEED.OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 83
    [2013-06-14 09:06:14.76] Process:OUTLOOK |Thread:5960 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMonitorEvents::Starting monitor event thread. Function: CMonitorEvents::Run File: c:\bt\46417\src\application\outlook\addin\monitorevents.cpp Line: 132
    [2013-06-14 09:06:14.91] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Network' State is going to execute. OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 73
    [2013-06-14 09:06:14.91] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:06:14.201] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Network' State execution SUCCEED.OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 83
    [2013-06-14 09:06:14.201] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'CrmServer' State is going to execute. OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 73
    [2013-06-14 09:06:14.201] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:06:14.201] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'CrmServer' State execution SUCCEED.OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 83
    [2013-06-14 09:06:14.201] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Online' State is going to execute. OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 73
    [2013-06-14 09:06:14.201] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:06:14.201] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Online' State execution SUCCEED.OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 83
    [2013-06-14 09:06:14.201] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Enable' State is going to execute. OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 73
    [2013-06-14 09:06:14.201] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key 0B1A001A-9351-43d0-A6C0-44A8D711E020 failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:06:15.573] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.TabSearch Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:15.573] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:15.620] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:15.620] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:15.620] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:15.620] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:15.620] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Opportunity Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:15.620] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:15.620] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Lead Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:15.620] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:15.620] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Case Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:15.620] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:15.620] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Actions.Menu.AddConnection.Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:15.620] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:15.636] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ViewInCrm Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:15.636] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    # CRM Tracing Version 1.1 Unmanaged
    # LocalTime: 2013-06-14 09:06:15.901
    # Categories: *:Verbose
    # Schedule: No registry key - using default value: Daily
    # ComputerName: INNJS-WS-132
    # CRMVersion: 5.0.9690.3448
    [2013-06-14 09:06:15.901] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | COutlookItemFinder::HrInitialize File: c:\bt\46417\src\application\outlook\addin\outlookitemfinder.cpp Line: 140
    >OutlookItemFinder successfully initialized
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:6020 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 19
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:6020 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 23
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:6020 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CMAPIEventsListener::Starting handling thread. Function: CMAPIEventsListener::RunCallbackInternal File: c:\bt\46417\src\application\outlook\addin\mapieventslistener.cpp Line: 586
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:6020 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 50
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:4104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 19
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:6020 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 57
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:4104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 23
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:4104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CEmailTagger::Starting tagging thread. Function: CEmailTagger::RunCallbackInternal File: c:\bt\46417\src\application\outlook\addin\emailtagger.cpp Line: 184
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:4104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 50
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:4104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 57
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:5340 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 19
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:5340 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 23
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:5340 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CEmailBackgroundSend::Starting email background send thread. Function: CEmailBackgroundSend::RunCallbackInternal File: c:\bt\46417\src\application\outlook\addin\emailbackgroundsend.cpp Line: 136
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:5340 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 50
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:5340 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 57
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:3924 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 19
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:3924 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 23
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:3924 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | CEmailBackgroundReceive::Starting email background receive thread. Function: CEmailBackgroundReceive::RunCallbackInternal File: c:\bt\46417\src\application\outlook\addin\emailbackgroundreceive.cpp Line: 206
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:3924 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 50
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:3924 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 57
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:1864 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 19
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:1864 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized COM. Function: CComAutoInitializer::CComAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 23
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:1864 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 50
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:1864 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initialized MAPI. Function: CMapiAutoInitializer::CMapiAutoInitializer File: c:\bt\46417\src\application\outlook\addin\ComSupport.h Line: 57
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:1864 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | COutlookSyncManager::Starting background sync thread. Function: COutlookSyncManager::BackgroundSyncInternal File: c:\bt\46417\src\application\outlook\addin\outlooksyncmanager.cpp Line: 943
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key ShowNotPrimaryClientMessage failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:06:15.917] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reading registry key DelegateMailboxEnabled failed Function: FReadDWORDRegKeyValue File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 226
    [2013-06-14 09:06:16.26] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Starting UI Initilization. Function: CAddin::HrInitializeUI File: c:\bt\46417\src\application\outlook\addin\outlookui.cpp Line: 53
    [2013-06-14 09:06:16.41] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.TabSearch Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.41] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:16.57] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | IRibbonUI::InvalidateRibbonControl('(null)') Function: RibbonManager::InvalidateRibbonControl File: c:\bt\46417\src\application\outlook\addin\ribbonmanager.cpp Line: 61
    [2013-06-14 09:06:16.73] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.73] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.73] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.73] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.73] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Opportunity Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.73] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:16.73] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Lead Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.73] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:16.73] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Case Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.73] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:16.73] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Actions.Menu.AddConnection.Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.73] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:16.73] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ViewInCrm Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.73] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:16.104] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.119] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_promote_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.119] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.119] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for btn_setregarding_Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.119] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Opportunity Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.119] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:16.119] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Lead Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.119] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:16.119] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ConvertTo.Case Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.119] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:16.119] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Actions.Menu.AddConnection.Mail Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.119] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:16.119] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.Explorer.Mail.ViewInCrm Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.119] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:16.135] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initializing button handler for Mscrm.TabSearch Function: CCmdButtonHandlerFactory::CreateButtonHandler File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 1653
    [2013-06-14 09:06:16.135] Process:OUTLOOK |Thread:0492 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\46417\src\application\outlook\addin\cmdbarevthandler.cpp Line: 376
    [2013-06-14 09:06:16.931] Process:OUTLOOK |Thread:5340 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | BackgroundReceive PollingPeriod set via organization cache to 600000. Function: CEmailBackgroundSend::HrGetBackgroundSendConfigurationServer File: c:\bt\46417\src\application\outlook\addin\emailbackgroundsend.cpp Line: 586
    [2013-06-14 09:06:16.931] Process:OUTLOOK |Thread:5340 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Called for regkey: BackgroundSendLastUpdateTime. Function: GetInitialPollingPeriod File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 646
    [2013-06-14 09:06:16.931] Process:OUTLOOK |Thread:3924 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | BackgroundReceive PollingPeriod set via organization cache to 600000. Function: CEmailBackgroundReceive::HrGetBackgroundReceiveConfigurationServer File: c:\bt\46417\src\application\outlook\addin\emailbackgroundreceive.cpp Line: 1414
    [2013-06-14 09:06:16.931] Process:OUTLOOK |Thread:5340 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Current time set to UTC time: 2013-06-14T07:06:16. Function: GetInitialPollingPeriod File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 659
    [2013-06-14 09:06:16.931] Process:OUTLOOK |Thread:3924 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Called for regkey: TagPollingTime. Function: GetInitialPollingPeriod File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 646
    [2013-06-14 09:06:16.931] Process:OUTLOOK |Thread:5340 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetInitialPollingPeriod File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 666
    >hr = 0x80004005
    [2013-06-14 09:06:16.931] Process:OUTLOOK |Thread:3924 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Current time set to UTC time: 2013-06-14T07:06:16. Function: GetInitialPollingPeriod File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 659
    [2013-06-14 09:06:16.931] Process:OUTLOOK |Thread:5340 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initial background send sync set to 30000 milliseconds. Function: CEmailBackgroundSend::Run File: c:\bt\46417\src\application\outlook\addin\emailbackgroundsend.cpp Line: 192
    [2013-06-14 09:06:16.931] Process:OUTLOOK |Thread:3924 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Reg key TagPollingTime contains UTC time: 2013-06-14T07:05:11. Function: HrGetTimeFromRegistry File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 625
    [2013-06-14 09:06:16.931] Process:OUTLOOK |Thread:3924 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initial background receive sync set to 535000 milliseconds. Function: CEmailBackgroundReceive::Run File: c:\bt\46417\src\application\outlook\addin\emailbackgroundreceive.cpp Line: 266
    [2013-06-14 09:06:16.977] Process:OUTLOOK |Thread:5872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Ignoring MAPI notification since addin is not initialized. Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\46417\src\application\outlook\addin\mapieventslistener.cpp Line: 486
    [2013-06-14 09:06:16.977] Process:OUTLOOK |Thread:5872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Ignoring MAPI notification since addin is not initialized. Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\46417\src\application\outlook\addin\mapieventslistener.cpp Line: 486
    [2013-06-14 09:06:16.977] Process:OUTLOOK |Thread:5872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Ignoring MAPI notification since addin is not initialized. Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\46417\src\application\outlook\addin\mapieventslistener.cpp Line: 486
    [2013-06-14 09:06:16.977] Process:OUTLOOK |Thread:5872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Ignoring MAPI notification since addin is not initialized. Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\46417\src\application\outlook\addin\mapieventslistener.cpp Line: 486
    [2013-06-14 09:06:16.977] Process:OUTLOOK |Thread:5872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Ignoring MAPI notification since addin is not initialized. Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\46417\src\application\outlook\addin\mapieventslistener.cpp Line: 486
    [2013-06-14 09:06:16.977] Process:OUTLOOK |Thread:5872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Ignoring MAPI notification since addin is not initialized. Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\46417\src\application\outlook\addin\mapieventslistener.cpp Line: 486
    [2013-06-14 09:06:16.977] Process:OUTLOOK |Thread:5872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Ignoring MAPI notification since addin is not initialized. Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\46417\src\application\outlook\addin\mapieventslistener.cpp Line: 486
    [2013-06-14 09:06:16.977] Process:OUTLOOK |Thread:5872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Ignoring MAPI notification since addin is not initialized. Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\46417\src\application\outlook\addin\mapieventslistener.cpp Line: 486
    [2013-06-14 09:06:16.977] Process:OUTLOOK |Thread:5872 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Ignoring MAPI notification since addin is not initialized. Function: CMAPIEventsListener::OnStoreNotify File: c:\bt\46417\src\application\outlook\addin\mapieventslistener.cpp Line: 486
    [2013-06-14 09:06:17.71] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | IRibbonUI::InvalidateRibbonControl('(null)') Function: RibbonManager::InvalidateRibbonControl File: c:\bt\46417\src\application\outlook\addin\ribbonmanager.cpp Line: 61
    [2013-06-14 09:06:17.87] Process:OUTLOOK |Thread:4104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Called for regkey: TagLastUpdateTime. Function: GetInitialPollingPeriod File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 646
    [2013-06-14 09:06:17.87] Process:OUTLOOK |Thread:4104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Current time set to UTC time: 2013-06-14T07:06:17. Function: GetInitialPollingPeriod File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 659
    [2013-06-14 09:06:17.87] Process:OUTLOOK |Thread:4104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetInitialPollingPeriod File: c:\bt\46417\src\application\outlook\addin\..\Common\utility.h Line: 666
    >hr = 0x80004005
    [2013-06-14 09:06:17.87] Process:OUTLOOK |Thread:4104 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Initial email tagger sync set to 30000 milliseconds. Function: CEmailTagger::Run File: c:\bt\46417\src\application\outlook\addin\emailtagger.cpp Line: 268
    [2013-06-14 09:06:17.87] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | StateManagerSpy: 'Enable' State execution SUCCEED.OrganizationName='KDEV-NAT', OrganizationId='{85FEC87F-579C-E211-BBCD-005056B37909}' Function: CStateEngine::Execute File: c:\bt\46417\src\application\outlook\addin\stateengine.cpp Line: 83
    [2013-06-14 09:06:17.87] Process:OUTLOOK |Thread:6120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Value

    With kind regards from Austria,

    Thomas

    Friday, June 14, 2013 7:26 AM

Answers

  • Hy nrodri,

    thank you very much for your support. As i found out in my case it had to do with the

    Synchronization Options for CRM. When i go to Files CRM Options in Outlook i can configure Outlook Filerts.

    I deactivated them all closed Outlook activated them all again and restart Outlook one more time. That did

    help in my case.

    Thank you very much anyway.

    Regards, Thomas

    Friday, June 14, 2013 8:46 AM

All replies

  • Thomas,

    Install SQL CE 4 as per this KB, and let us know how you get on?

    http://support.microsoft.com/kb/2616319

    Note: it's normal when you first configure the client to have a slight delay on the first time you open Outlook, but it's normally better afterwards.


    Visit my blog for CRM material, improving performance, kerberos, IFD, development tips, etc. :) http://quantusdynamics.blogspot.com

    Friday, June 14, 2013 8:06 AM
    Answerer
  • Hy nrodri,

    thank you very much for your support. As i found out in my case it had to do with the

    Synchronization Options for CRM. When i go to Files CRM Options in Outlook i can configure Outlook Filerts.

    I deactivated them all closed Outlook activated them all again and restart Outlook one more time. That did

    help in my case.

    Thank you very much anyway.

    Regards, Thomas

    Friday, June 14, 2013 8:46 AM