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Another Validation Problem (Windows is already activated, but WGA says it is not) RRS feed

  • Question

  • After upgrading to the lastest Nvidia video drivers for my system three days ago, I get a message stating that I need to activate my copy of Windows. However, according to my system properties, my copy of Windows is already activated. My copy was activated several weeks ago when I loaded Vista...

    From the WGA page when I try to validate my copy of Vista:

    Windows must be activated before validation can determine if this copy of Windows is genuine.

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0x0
    Windows Product Key: *****-*****-XD7F6-96VJ3-D7MGX
    Windows Product Key Hash: uqYFVjlZOp21LgINJIvCBQII/3A=
    Windows Product ID: 89578-015-5405923-71258
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: c4f258a3-a0da-4739-a2cd-e359497d29ca
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>c4f258a3-a0da-4739-a2cd-e359497d29ca</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-D7MGX</PKey><PID>89578-015-5405923-71258</PID><PIDType>5</PIDType><SID>S-1-5-21-600709968-3324221510-370968789</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20060808000000.000000+000</Date></BIOS><HWID>AA323507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>B9C682F81EF206C</Val><Hash>FLW9s+pfNCrt3dFvEOhQSBfkFfE=</Hash><Pid>70141-054-3521566-56181</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Saturday, March 24, 2007 2:52 PM

Answers

  • Could I ask you to try to phone activate and then revalidate again by clicking "Validate Windows" here: www.microsoft.com/genuine

    You can get started with phone activation by typing "slui 4" in the search field in the Start Menu and pressing Enter.  Then follow the prompts, and please speak with a customer service rep when you're given the option.  Thank you!

    Monday, March 26, 2007 5:35 PM